Summary
Overview
Work History
Education
Skills
Timeline
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Madison Graham

Louisburg,NC

Summary

Professional contractor with robust experience in delivering high-quality results in diverse projects. Excellent at collaborating with teams and adapting to changing needs, ensuring consistent delivery of objectives. Skilled in project management, strategic planning, and problem-solving, with focus on achieving measurable results. Known for reliability, versatility, and strong work ethic.

Overview

12
12
years of professional experience

Work History

Independent Contractor

Uber Eats
01.2024 - Current
  • Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
  • Addressed customer inquiries to ensure satisfaction and foster positive service experience.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Communicated with customers to provide delivery updates and confirm delivery locations.

Video Editor

Hardware Artisan
03.2021 - Current
  • Organized and worked with raw footage from multiple cameras and sources.
  • Contributed new ideas and looked for ways to improve content editing and processes.
  • Streamlined the editing process for faster turnaround times by utilizing advanced software tools.
  • Reduced project completion time by implementing efficient workflows and prioritizing tasks effectively.

Electrician's Mate

US Navy
03.2016 - 03.2021
  • Performed trouble shooting preventative maintenance on the ships electrical systems
  • Leadership experience as an E-4
  • Led small trouble shooting and maintenance groups to complete jobs in a timely and efficient manner
  • Trained junior sailors in electrical safety, reading electrical drawings, and perform scheduled maintenance.

Multi-store Leader

Payless ShoeSource
06.2013 - 03.2016
  • Successfully led two stores to exceed sales goals and maintain perfect customer satisfaction scores.
  • Recruited, interviewed and hired employees and implemented mentoring programs to promote positive feedback and engagement.
  • Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database..
  • Established training programs and high store volume controls for new store leaders.
  • Comfortable leading and moderating large groups.
  • Communicated with staff teams, creating schedules, and recommending employees for promotions.

Education

Certificate - Organizational Communication

Pennsylvania State University
State College, PA
08.2024

Certificate - Intercultural, Multicultural, And Diversity Studies

Pennsylvania State University
State College, PA
05.2024

Bachelor of Science - Labor And Human Resources

Pennsylvania State University
State College, PA
12.2023

Skills

  • Efficiency and Time Management
  • Recruiting (Interviewing and onboarding)
  • Employee Training
  • Verbal and written communication
  • Complex Problem-Solving
  • Payroll Administration and Timekeeping
  • Human Resources Support
  • Microsoft Office

Timeline

Independent Contractor

Uber Eats
01.2024 - Current

Video Editor

Hardware Artisan
03.2021 - Current

Electrician's Mate

US Navy
03.2016 - 03.2021

Multi-store Leader

Payless ShoeSource
06.2013 - 03.2016

Certificate - Organizational Communication

Pennsylvania State University

Certificate - Intercultural, Multicultural, And Diversity Studies

Pennsylvania State University

Bachelor of Science - Labor And Human Resources

Pennsylvania State University

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Madison Graham