Madison Collins
Advance
Summary
Dynamic professional with a positive attitude and strong customer service skills, experienced as an Office Assistant at Food Lion. Proven ability in data entry and administrative support, enhancing team performance through effective training. Recognized for improving customer satisfaction and maintaining operational efficiency in fast-paced environments.
Overview
6
6
years of professional experience
Work History
Office Assistant
Food Lion
07.2019 - Current
- Maintained a clean and organized workspace to enhance productivity.
- Responded promptly to inquiries, improving customer service experience.
- Provided administrative support through data entry and document management.
- Trained new staff on cash management procedures and compliance standards to enhance team performance.
- Conducted regular audits of cash office records, maintaining integrity and adherence to company policies.
Technician
Hillcrest Vision
05.2025 - 08.2025
- Conducted comprehensive eye examinations to assess visual acuity and identify potential issues.
- Managed inventory of ophthalmic supplies, optimizing stock levels for operational efficiency.
- Educated patients on proper contact lens usage and care, reducing instances of related complications from improper handling practices.
- Enhanced patient experience with a welcoming demeanor and clear communication during pre-testing procedures.
- Maintained a clean and organized workspace, ensuring proper sterilization of equipment for optimal patient safety.
- Improved patient satisfaction by providing thorough eye examinations and detailed explanations of their visual health.
Education
High School Diploma -
Davie County High School
Mocksville, NC08-2021
Skills
- Customer service
- Positive attitude
- Time management
- Data entry
- Verbal communication
- Administrative support
- Office management
- Appointment scheduling
Timeline
Technician
Hillcrest Vision
05.2025 - 08.2025
Office Assistant
Food Lion
07.2019 - Current
High School Diploma -
Davie County High School