Madison Bright
McDonald's
Winston-Salem
7
years of professional experience
Detail-oriented Criminal Justice–Forensic Science student with hands-on internship experience in community engagement and forensics. Skilled in forensic science principles, evidence handling, crime scene documentation, and the booking process. Demonstrates strong organizational and communication abilities while maintaining confidentiality and accuracy in dynamic settings. Committed to advancing forensic investigations as a Crime Scene Technician.
Work History
Crew Trainer
2 Years 8 Months- Trained new employees to ensure adherence to quality and safety standards, supporting seamless daily operations.
- Trained new crew members on customer service standards.
- Monitored team performance to ensure adherence to quality and safety protocol
Intern (Community Engagement & Forensics Departments)
2 Months- Assisted in forensic investigations and crime scene processing, contributing to understanding of procedures.
- Learned evidence handling practices and chain of custody.
- Documented crime scene evidence preservation practices, enhancing knowledge of protocols.
- Supported department staff in various tasks while upholding confidentiality standards.
- Collaborated with officers and forensic staff.
- Developed communication, organization, and critical-thinking skills through collaborative engagement.
- Observed the booking process, including mugshot photography, fingerprint collection, and mouth swab DNA collection, while gaining insight into identification procedures
Legal Record Scanner
6 Months- Digitized confidential legal records and verified accuracy to ensure compliance while managing high-volume files.
- Operated scanning equipment to digitize legal documents efficiently.
- Ensured accuracy of scanned files through meticulous quality control checks.
- Collaborated with legal teams to prioritize and organize document workflows effectively.
Package Handler
2 Years 7 Months- Sorted and processed packages adhering to safety protocols to ensure secure handling.
- Sorted and organized packages for efficient loading onto delivery vehicles.
- Coordinated with team leads to optimize package sorting schedules and priorities.
Customer Service Representative
2 Years 1 Month- Provided customer service, processed transactions, and ensured smooth daily operations.
- Delivered exceptional customer service through effective communication and active listening.
- Resolved customer inquiries and complaints promptly, ensuring satisfaction and loyalty.
- Assisted in training new staff on procedures and customer engagement techniques.
Education
Associate of Applied Science - Criminal Justice (Forensic Science)
- Relevant Coursework: Criminalistics, Criminal Law, Law Enforcement Operations, Intro to Criminal Justice, Criminology, Juvenile Justice, General Psychology, Interpersonal Psychology, Spanish 1
- GPA: 3.3
- Dean's List Fall 25'
- Dean's List Spring 26'
- National Technical Honors Society Member
- E.P.I.C Trailblazer Member
Skills
Teamwork and collaboration
Attention to detail
Team leadership
Time management
Interpersonal and social skills
Communication skills
Timeline
Intern (Community Engagement & Forensics Departments)
Winston-Salem Police Department
06.2026 - 08.2026Read More
Legal Record Scanner
Triad Legal Group
07.2024 - 01.2025Read More
Crew Trainer
McDonald's
11.2023 - CurrentRead More
Package Handler
FedEx
06.2022 - 01.2025Read More
Customer Service Representative
Panera Bread
05.2019 - 06.2021Read More
Forsyth Technical Community College
Associate of Applied Science from Criminal Justice (Forensic Science)
Read More