Madison Boyette
Camp Lejeune
Summary
Dynamic and results-driven professional with extensive experience as a Crew Leader at Sonic, excelling in crew management and safety protocols. Proven ability to enhance team performance through effective training and communication, fostering a collaborative environment that boosts customer satisfaction and operational efficiency. Adaptable and self-motivated, committed to achieving excellence.
Professional leader prepared to excel in team oversight and operational management. Known for improving processes and ensuring high-quality outcomes. Focused on collaboration and adaptability, consistently meeting changing needs with reliability. Expertise in workflow optimization and team motivation.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Crew Leader
Sonic
08.2021 - Current
- Trained employees in time management and proper ways to complete job duties.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and promptly addressing potential hazards.
- Monitored team members to verify work quality and address concerns.
- Served as the primary point of contact between crew members and upper management, relaying important information as necessary.
- Provided ongoing training and support for new hires, ensuring they were well-equipped to perform their duties effectively.
- Instructed crew members in safe work practices and methods to reduce work-related injuries.
- Boosted customer satisfaction by ensuring that all crew members provided high-quality service in line with company standards.
- Communicated effectively with upper management, team members, and customers to keep everyone informed.
US Army
Army
10.2022 - 08.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Education
Pharmacy Technician - Pharmacy
Coastal Carolina Community College
Jacksonville, NC04-2025
Onslow County Virtual School
Jacksonville, NC06-2023
Skills
- Crew oversight
- Safety guidelines
- Multitasking and organization
- Crew management
- Crew coordination
- New hire training
- Teamwork and collaboration
- Safety protocols and procedures
- Verbal and written communication
- Team management
- Delegating work
- Task prioritization
Accomplishments
- Resolved product issue through consumer testing.
- Supervised team of 12-20 staff members.
- Achieved labor goals by completing delegating tasks with accuracy and efficiency.
Certification
- Pharmacy Training - January 2025 to April 2025
Timeline
US Army
Army
10.2022 - 08.2023
Crew Leader
Sonic
08.2021 - Current
Pharmacy Technician - Pharmacy
Coastal Carolina Community College
Onslow County Virtual School
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