Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Madilyn Grace Colson

Waxhaw

Summary

I offer excellent interpersonal abilities and keen willingness to learn and grow in every work environment. Personable and organized, with a knack for multitasking and maintaining positive customer service experience. I have ready to use and developed problem solving and multitasking skills in any role. I have a strong emphasis on team collaboration and adaptability to changing demands, ensuring reliable and flexible support.

Overview

6
6
years of professional experience

Work History

Pharmacy Technician

Harris Teeter Pharmacy
11.2023 - Current
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Calculated dosage, filled prescriptions, and prepared prescription with accuracy.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
  • Stocked, labeled, and inventoried medication to keep accurate records.

Customer Service

Harris Teeter
02.2019 - 01.2025
  • I assist customers with problems and maintain the front end of the grocery store and lead as an example for the cashiers and baggers. I use problem solving skills to assist in any way I can with customers who may have questions and concerns.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.

Barista

Starbucks/Harris Teeter
11.2022 - 10.2023
  • I create and make signature drinks and food. I happily serve and accommodate customers with products from Starbucks.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.

Education

HS Diploma - honors English, Honors Science, Honors History

Cuthbertson Highschool
01.2022

Undergraduate - Sonography, Pharmacy

CPCC
06.2025

Career Promise Program - undefined

SPCC
01.2022

Health System Management -

University of North Carolina At Charlotte
Charlotte, NC
05-2026

Skills

  • Payables/Billing
  • Great at problem solving
  • Confidentiality and HIPAA
  • Providing excellent customer service
  • Multitasking
  • Pharmacy software proficiency
  • Team collaboration
  • Workflow optimization

Interests

  • Knitting and Crocheting
  • Baking
  • Gardening

Timeline

Pharmacy Technician

Harris Teeter Pharmacy
11.2023 - Current

Barista

Starbucks/Harris Teeter
11.2022 - 10.2023

Customer Service

Harris Teeter
02.2019 - 01.2025

Career Promise Program - undefined

SPCC

HS Diploma - honors English, Honors Science, Honors History

Cuthbertson Highschool

Undergraduate - Sonography, Pharmacy

CPCC

Health System Management -

University of North Carolina At Charlotte

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Madilyn Grace Colson