Madilyn Ford
Mocksville
Summary
Equipped with strong problem-solving abilities, a willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and a proactive approach in delivering effective solutions.
Overview
3
3
years of professional experience
Work History
Delivery Driver
Domino's Pizza
Statesville, NC
06.2024 - 08.2025
- Delivered pizzas promptly and accurately to customers, ensuring high satisfaction levels.
- Managed vehicle maintenance and cleanliness to uphold company standards and safety regulations.
- Navigated routes efficiently using GPS technology, reducing delivery times and improving service reliability.
- Assisted in training new drivers on delivery procedures and customer service expectations.
Assistant Customer Service Manager
Food Lion
Mooresville, NC
02.2022 - 06.2023
- Assisted in resolving customer inquiries and complaints, ensuring satisfaction and loyalty.
- Coordinated team schedules to optimize workflow and enhance service delivery.
- Trained new staff on customer service protocols and store policies for consistency.
- Monitored inventory levels and collaborated with management to address stock shortages.
- Assisted in training new hires on company policies, procedures, and software systems to ensure seamless integration into the team.
- Conducted training and mentored team members to promote productivity and commitment to friendly service.
Education
Bachelor of Science - Health Care Management
Appalachian State University
Boone, NC05.2030
Diploma - Dental Assisting
Forsyth Technical Community College
Winston-Salem, NC07.2026
High School Diploma -
Lake Norman High School
Mooresville, NC06.2022
Skills
- Positive attitude
- Customer service
- Valid Driver's license
- Teamwork and collaboration
- Problem-solving
- Punctual and reliable
- Time management
- Microsoft outlook, word, and Excel
- Customer focused
- Adherence to high customer service standards
- Team building and leadership
- Dental impressions
- Dental radiography
- Digital X-ray proficiency
- Equipment sterilization
- Cross-training capabilities
- Infection control proficiency
- Patient relations
- Electronic charting
- First aid training
Timeline
Delivery Driver
Domino's Pizza
06.2024 - 08.2025
Assistant Customer Service Manager
Food Lion
02.2022 - 06.2023
Bachelor of Science - Health Care Management
Appalachian State University
Diploma - Dental Assisting
Forsyth Technical Community College
High School Diploma -
Lake Norman High School