Madelyn Haskett

I was a host at Outback Steakhouse in Gastonia, North Carolina. I was named Employee of the Month for the month of December. I was certified as a host trainer.

• Mentored new hires through comprehensive onboarding processes, resulting in well-prepared team members.
• Increased customer satisfaction by effectively addressing and resolving conflicts or concerns.
• Provided attentive service by promptly greeting guests upon arrival and escorting them to their tables.
• Assisted coworkers when needed, demonstrating teamwork skills that contributed to overall success.
• Streamlined reservations process by implementing effective communication strategies among the host team and servers.
• Promoted a safe working environment by adhering to safety regulations and proper food handling practices at all times.
• Demonstrated strong multi-tasking abilities while remaining calm under pressure, contributing to a positive work environment.
• Maintained up-to-date knowledge of menu offerings and special promotions, enabling accurate information sharing with guests.
• Ensured adherence to restaurant dress codes among staff members for a professional appearance.