Macy Greer

• Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
• Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
• Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
• Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.

• Increased client base by identifying potential customers and initiating strategic outreach.
• Consistently met or exceeded sales targets, contributing significantly to the overall success of the team.
• Maintained extensive knowledge of company products and services to provide top-notch expertise to customers.
• Expanded business through effective network development, identifying new, and prospective clients.

• Streamlined communication between clients and internal teams for seamless project execution.
• Ensured timely response to client inquiries by maintaining open lines of communication through email correspondence or phone calls.
• Coordinated meetings, calls, and demos for [Number]-person account management team.

• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
• Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
• Ensured accurate record-keeping with diligent data entry and database management for vital company information.

Created strategies to develop and expand existing customer sales

Thoroughly explained the characteristics of liquor products

Facilitated events for tastings and other special promotional events

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.

• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Confirmed appointments, communicated with clients, and updated client records.
• Answered phone promptly and directed incoming calls to correct offices.
• Kept reception area clean and neat to give visitors positive first impression.