MACKENZIE THIESSEN
Winston Salem,NC
Summary
Healthcare professional prepared to bring compassion and efficiency to caregiving roles. Extensive background in providing personal care and emotional support, ensuring client comfort and safety. Known for strong collaboration with healthcare teams and adaptability to meet client needs. Skilled in managing diverse care plans and building trust with clients and their families.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Caregiver
Private
01.2022 - Current
- Developed personalized care plans based on individual client needs and preferences.
- Monitored client health conditions, reporting changes to healthcare professionals promptly.
- Coordinated transportation for medical appointments, facilitating access to essential healthcare services.
- Trained new caregivers on best practices for elderly care and safety protocols, improving team efficiency.
- Implemented engaging activities tailored to client interests, promoting mental stimulation and social interaction.
- Assisted with personal hygiene tasks such as bathing, grooming, dressing, feeding, toileting giving attention to detail.
- Enhanced elderly residents'' quality of life by providing compassionate care and assistance with daily activities.
- Administered medication and monitored vital signs, ensuring health compliance and safety.
Administrative Assistant
Golf And Travel
06.2021 - Current
- Designed and streamlined departmental forms, fostering data entry and retrieval.
- Screened incoming telephone calls, routing to appropriate personnel.
- Established professional and collaborative working relationships with company associates and external parties.
- Maintained files and filing, keeping sensitive information confidential.
- Maintained calendars and schedules to set appointments for management team.
- Maintained office inventory by assisting with supply orders.
- Resolved issues, escalating major conflicts and concerns to appropriate personnel.
Private Nanny
Nanny
03.2014 - Current
- Traveled with family on vacations and trips to help with childcare.
- Helped developed and monitored family schedule.
- Developed and implemented discipline programs to promote desirable child behavior.
- Supervised and assisted with homework.
- Kept records of play, meal schedules and bill payment.
- Met regularly with parents to discuss children's activities and development.
- Performed housekeeping and cleaning duties related to children's care.
- Transported children to school, social outings and medical appointments.
- Participated in ongoing training to enhance own job skills and knowledge.
Waitress
Wallburg Diner
09.2015 - 06.2019
- Delivered accurate checks and processed bill payments in POS system.
- Prepared tables for guests by setting out linens and silverware.
- Communicated orders to kitchen staff to turn tables faster, keeping food fresh and hot.
- Upsold drinks and desserts, boosting revenue and profit.
- Presented menu and provided information about ingredients, reducing potential food allergies.
- Informed customers about daily specials, increasing sales of popular food items or dishes.
- Complied with health department regulations to prevent foodborne illness.
- Carried dirty plates and silverware to the kitchen, expediting dishwashing.
- Obtained food and drinks orders using a standard order pad or memorization.
- Offered menu recommendations, highlighting popular dishes to optimize guest enjoyment.
- Listened to customer concerns and complaints and quickly rectified issues.
Education
High School Diploma -
Ledford
Thomasville, NC06.2018
Associate of Applied Science - Nursing
Forsyth Technical Community College
Winston-Salem, NCSkills
- Respectful and compassionate
- Time management
- Elderly care
- Problem-solving
- Team collaboration
- Computer skills
- Office administration
- Microsoft Word
Certification
- Microsoft Word
- Excel Powerpoint
- CPR
- First Aid
Timeline
Caregiver
Private
01.2022 - Current
Administrative Assistant
Golf And Travel
06.2021 - Current
Waitress
Wallburg Diner
09.2015 - 06.2019
Private Nanny
Nanny
03.2014 - Current
High School Diploma -
Ledford
Associate of Applied Science - Nursing
Forsyth Technical Community College