Summary
Overview
Work History
Education
Skills
Timeline
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Mackenzie Lewis

Hampstead

Summary

Dynamic sales associate with a proven track record at Athleta-Gap, committed to providing outstanding customer service and maximizing sales to achieve monthly sales targets. Expert in cash handling and conflict resolution, leveraging teamwork and problem-solving skills to enhance store operations. Consistently increased sales revenue by building strong customer relationships and utilizing suggestive selling techniques. Persuasive and outgoing individual poised to consistently exceed performance standards.

Overview

3
3
years of professional experience

Work History

Sales Associate

Athleta- Gap
11.2022 - 07.2025
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Solved customer challenges by offering relevant products and services.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.

Painter

Daric Leibing (Independent Contractor)
06.2023 - 06.2025
  • Painted surfaces using brushes, spray guns, and paint rollers.
  • Prepared surfaces and surrounding areas for painting using sandpaper, tape, and other materials.
  • Painted indoor areas such as hallways, bathrooms, and lobbies.
  • Maintained a clean and organized workspace, minimizing disruptions for clients during projects.
  • Delivered high-quality painting services on time and within budget for a variety of clients.
  • Climbed scaffolding, staging, ladders, and planks to reach work area surfaces and observed safety protocols to prevent falls.
  • Consistently met safety regulations while working on-site at both residential and commercial properties.
  • Excelled under tight deadlines without sacrificing quality or client satisfaction, ensuring repeat business and positive referrals.

Education

High School Diploma -

Batavia High School
Batavia, IL

Associate of Science - Biology

Waubonsee Community College
Sugar Grove, IL
12-2025

Skills

  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Exceptional customer service
  • Reliable and punctual
  • Goal oriented
  • Cash handling
  • Flexible schedule
  • Cash register operation
  • Stocking and receiving
  • Conflict resolution
  • Store opening and closing
  • Sales expertise

Timeline

Painter

Daric Leibing (Independent Contractor)
06.2023 - 06.2025

Sales Associate

Athleta- Gap
11.2022 - 07.2025

High School Diploma -

Batavia High School

Associate of Science - Biology

Waubonsee Community College

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Mackenzie Lewis