Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Mackenzie Audit

Lumberton

Summary

Resourceful Food and Beverage Associate known for high productivity and efficient task completion. Specialized in customer service, inventory management, and food safety protocols. Excel in communication, teamwork, and adaptability, ensuring seamless operations in fast-paced environments.

Overview

1
1
year of professional experience

Work History

Food and Beverage Associate

Wawa
Lumberton
03.2025 - Current
  • I am a barista when I work in beverage and when i work in the deli i serve hoagies and more
  • Utilized various software and tools to streamline processes and optimize performance.
  • Identified needs of customers promptly and efficiently.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • In beverage I I manage drink orders, clean and fill the coffee island
  • Clean and fill freestyle beverage area
  • Hot coffee pots
  • stocking, coding, labeling, deep cleaning
  • Worked effectively in team environments to make the workplace more productive.

Cashier

Food Lion
Lumderton
09.2024 - 02.2025
  • Balanced daily transactions on a computerized point-of-sale system.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Resolved customer complaints professionally in accordance with company policy.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Stocked shelves with merchandise when needed.
  • Organized promotional displays or arrange merchandise on counters or tables to promote sales.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Issued receipts, refunds, credits or change due to customers.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.

Education

Cosmetology

Robeson Community College
Lumberton, NC
05-2026

Skills

  • Customer service
  • Sales techniques
  • Time management
  • Team collaboration
  • Problem solving
  • Flexible scheduling
  • Allergen awareness
  • Sanitation standards
  • Food safety
  • Food presentation
  • Communication
  • Order accuracy
  • Cash handling proficiency
  • Adaptability and resilience
  • Reliability and punctuality
  • Upselling strategies
  • Inventory
  • Menu item memorization
  • Price memorization
  • Teamwork and collaboration

References

References available upon request.

Timeline

Food and Beverage Associate

Wawa
03.2025 - Current

Cashier

Food Lion
09.2024 - 02.2025

Cosmetology

Robeson Community College

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Mackenzie Audit