Macie Griffin
Rocky Mount
Summary
Detailed-oriented professional that is skilled in interview management, onboarding coordination, and recruitment strategies. Proven ability to enhance candidate experience and ensure timely payroll administration all while helping manage office ordinance.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Hiring Manager/ Office Administrative Assistant
Vendex, Inc.
Greenville, NC
07.2025 - Current
- Ensured fairness and consistency in interview processes through effective management.
- Partnered with department heads to accurately access hiring needs and priorities.
- Facilitated smooth onboarding by organizing orientation sessions for new employees.
- Preformed thorough background and reference checks on job candidates.
- Developed strong relationships with potential candidates for continuous engagement.
- Directed recruitment activities, encompassing interviewing and onboarding of new staff.
- Handled weekly payroll, ensuring timely integration of new hires.
- Coordinated meetings, appointments, and travel arrangements for staff members.
Bank Teller/ MSR 1
Telco Credit Union
Tarboro, NC
09.2022 - 07.2025
- Greeted and assisted members with account inquiries and transaction needs in person and over the phone.
- Processed financial transactions promptly to minimize wait times and enhance service efficiency.
- Resolved inquiries and provided product information professionally.
- Maintained accurate records while safeguarding sensitive member information.
- Delivered exceptional member service while multitasking in a fast-paced environment.
- Organized filing systems to ensure efficient document retrieval.
- Negotiated payment arrangements effectively to resolve overdue accounts.
Call Center Agent
Focus Services
Tarboro/Greenville, NC
11.2020 - 08.2022
- Managed high-volume inbound calls and emails, providing accurate information and resolving inquiries to enhance customer satisfaction.
- Assisted customers by addressing questions and troubleshooting issues, escalating concerns to ensure timely resolutions.
- Maintained accurate documentation of customer interactions to support team efficiency.
- Collaborated with team to enhance communication and achieve timely issue resolution, supporting overall team objectives.
Education
High School Diploma -
Tarboro High School
Tarboro, NC05-2020
Skills
- Recruitment strategies
- Candidate assessment
- interview management
- Onboarding coordination
- Payroll administration
- Customer relationship management
- Travel booking and event organization
Certification
- CNP - Certified Notary Public
Timeline
Hiring Manager/ Office Administrative Assistant
Vendex, Inc.
07.2025 - Current
Bank Teller/ MSR 1
Telco Credit Union
09.2022 - 07.2025
Call Center Agent
Focus Services
11.2020 - 08.2022
High School Diploma -
Tarboro High School