Macey Pulido Guzman

• Checking boarding passes, assisting passengers onto flights, upgrading seats, accommodating tardy passengers, calming irate passengers that need accommodation.
• Collaborated with flight crews to streamline boarding and deplaning processes.

Also crossed trained on the ramp for the following duties:

• Operated ground service equipment at a safe and timely matter.
• Conducted pre-flight inspections on ramp equipment.
• Assisted in loading and unloading cargo, adhering to weight distribution requirements.

• Exceeded sales targets through effective customer engagement and product knowledge.
• Help with keeping store neat.
• Reaching sales goals as well as selling credit cards.
• Shipping online orders.
• Developed visual merchandising strategies.
• Managed inventory levels, ensuring optimal stock availability.

• Prepared and cooked menu items according to established recipes and quality standards.
• Maintained cleanliness and organization of kitchen workspace.
• Assisted in training new staff on cooking techniques and food safety.
• Collaborated with team members to streamline food preparation.

• Greeted and seated guests, ensuring a welcoming atmosphere and prompt service.
• Managed reservations and waitlists efficiently to optimize seating arrangements.
• Communicated effectively with kitchen and serving staff to enhance guest experience.