Lyric Hazel
Cary
Summary
Social Worker experienced in diverse roles. An Advocate and leader for many different populations. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Auxiliary Programs Manager
Montessori Community School
Durham
10.2024 - Current
- Coordinate space and staff scheduling requirements for before and after-school programs. Train personnel on job policies, procedures, and responsibilities. Create and maintain effective working relationships between after-school staff, faculty, parents, and school administration. Auxiliary programs: Organize and execute robust enrichment program offerings for students at all levels. Recruit and liaise with vendors, establishing strong relationships, and negotiating program contracts. Collaborate with the Director of Communications on marketing plans to maximize program visibility and enrollment. Summer Program: Oversee and direct a seven-week summer care program for early childhood. Purchase and maintain resources necessary for day-to-day operations. Act as the point person for outside vendors providing summer camp programs at MCS. Administrative Responsibilities: Serve as a collaborative member of the administrative staff of the school. Assist in developing pricing strategies for auxiliary programs to maximize profitability. Manage camp registrations, and monitor program capacities.
- Prepare billing and payment information for families of students enrolling in programs.
- Manage guardian registration and requests to add or drop care throughout the year, and respond to ad-hoc billing and scheduling inquiries from families and staff. Maintain and communicate rosters of all program enrollments to staff. Maintain accurate records, including, but not limited to, incident reports, attendance, and supply inventory. Maintain current certifications in CPR and First Aid; be capable of administering basic first aid and medications and contact parents or emergency services in case of a child’s illness or injury. Coordinate with the Business Office to lead the hiring process for camp staff, ensuring all personnel undergo background checks and meet qualification standards.
Shift Supervisor
Kerr Family YMCA
06.2024 - 12.2024
- Trained new employees, and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures, and balanced tills.
- Responded to and resolved customer questions and concerns.
- Enforced company policies and regulations with employees.
- Provided ongoing support to employees during challenging situations, offering guidance on problem-solving techniques for improved efficiency outcomes.
- Monitor children in the playhouse and funhouse areas of the kid zone.
School Social Worker
Wake County Public School System
Raleigh
08.2022 - 09.2024
- Provide home, school, and community support services that positively impact the development of the whole child. Through collaboration with students, school personnel, parents, and community representatives, I assist students and families so that students can learn and function well in school.
- Assist with poor academics and attendance
- Participant in Student Support Services Team meetings.
- Meet educational outcomes for students from diverse backgrounds.
- Attended staff meetings to discuss current events affecting the school community.
- Counseled parents about their children's behavior problems and provided referrals when necessary.
Outpatient Therapist
Carolina Outreach
08.2021 - 04.2022
- Stayed current on mental health research to follow new developments and research in mental health field.
- Observed and monitored client behavior and responses to treatment.
- Quickly built trust and rapport with clients to facilitate growth.
- Conducted thorough assessments for new patients, identifying appropriate diagnoses and developing targeted treatment goals.
- Advocated for client needs within the healthcare system to ensure equitable access to appropriate treatments and resources.
- Conducted crisis interventions to respond to clients in crisis, assess immediate needs and provide support and resources.
Family Intervention Specialist
Youth Villages
03.2021 - 08.2021
- Educated parents on effective parenting strategies, leading to improved parent-child relationships and reduced conflict.
- Utilized motivational interviewing techniques to help clients identify their goals, strengths, and areas for improvement within family dynamics.
- Collaborated with school personnel, parents and mental health providers to maintain comprehensive and integrated approach to student services.
- Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
Applied Behavioral Analysis Therapist
BlueSprig Pediatrics
10.2020 - 03.2021
- Defined core problems and determined key strategies for investigating and remediating concerns.
- Implemented data-driven strategies to monitor client progress, adjusting interventions as needed for optimal results.
- Monitored and documented client progress using data collection techniques.
- Provided ongoing support and guidance to parents, empowering them to effectively implement ABA techniques at home.
Graduate Research Assistant
North Carolina Central University, NCCU
08.2018 - 04.2020
- Performed accurate quantitative analysis of targeted data research, collection and report preparation.
- Maintained database of research materials, documents and other paperwork.
- Mentored undergraduate students, providing guidance on research methodologies and techniques.
- Participated in regular meetings with project supervisors, providing progress updates and discussing potential challenges or areas for improvement.
- Drafted technical papers and other documentation for use by research leadership.
- Enhanced research quality by conducting thorough literature reviews and synthesizing findings.
Education
Master of Science - Social Work
North Carolina Central University
Durham, NC05.2020
Bachelor of Science - Social Work
North Carolina Central University
Durham, NC12.2017
Skills
- Program coordination
- Vendor management
- Staff training
- Budget management
- Registration management
- Customer service
- Conflict resolution
- Data analysis
- Team building
- Problem solving
- Effective communication
- Crisis intervention
- Team leadership
- Decision-making
- Relationship building
- Documentation and reporting
- Time management
- Coaching and mentoring
- Verbal and written communication
Affiliations
- Sigma Gamma Rho Sorority, Incorporated
Certification
- CPR/AED Certification
- EMA (Emergency Medication Administration)
Timeline
Auxiliary Programs Manager
Montessori Community School
10.2024 - Current
Shift Supervisor
Kerr Family YMCA
06.2024 - 12.2024
School Social Worker
Wake County Public School System
08.2022 - 09.2024
Outpatient Therapist
Carolina Outreach
08.2021 - 04.2022
Family Intervention Specialist
Youth Villages
03.2021 - 08.2021
Applied Behavioral Analysis Therapist
BlueSprig Pediatrics
10.2020 - 03.2021
Graduate Research Assistant
North Carolina Central University, NCCU
08.2018 - 04.2020
Master of Science - Social Work
North Carolina Central University
Bachelor of Science - Social Work
North Carolina Central University
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