Dynamic and dedicated professional with a strong background in customer service at Sams Mart. Proven problem-solver with exceptional teamwork skills, enhancing client satisfaction through attentive service. Recognized for meticulous attention to detail and effective cash handling, consistently delivering high-quality results in fast-paced environments.
Overview
6
6
years of professional experience
Work History
Cashier Assistant
Sams Mart
06.2023 - 06.2024
Met customer needs through polite, friendly and attentive service.
Maintained a clean and safe workspace, ensuring proper sanitation protocols were followed.
Handled cash drawer responsibly, accurately counting change and ensuring daily balances were correct.
Cleaned, swept, mopped, and disinfected shop area to maintain customer safety and health.
Cleaned and sanitized cashier workstation and scanning area.
Trained new cashier team members in customer service and money handling processes.
Enhanced store security by identifying and reporting suspicious activities.
Retail Sales Associate
Alvins Island
09.2019 - 06.2023
Greeted customers and helped with product questions, selections, and purchases.
Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
Helped customers complete purchases, locate items, and join reward programs.
Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Answered questions about store policies and addressed customer concerns.
Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
House Cleaner
Broom Hildy House And Office Cleaning In Titusville Merritt Island Viera
03.2018 - 06.2019
Disinfected and mopped bathrooms to keep facilities sanitary and clean.
Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
Maintained a safe working environment through proper use of cleaning products and equipment.
Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
Developed strong relationships with clients through consistent high-quality service and friendly interactions.
Enhanced client satisfaction by delivering thorough and efficient cleaning services tailored to individual needs.
Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
Demonstrated flexibility in scheduling, accommodating last-minute requests and urgent cleaning needs.
Received numerous positive reviews from clients for attention to detail and exceptional work ethic.
Collaborated with team members to complete large-scale projects within tight deadlines, ensuring top-quality results.
Education
High School Diploma -
Smoky Mountain High
Sylva, NC
08.2018
Skills
Customer service
Problem-solving
Teamwork and collaboration
Patience and empathy
Languages
English
Full Professional
Timeline
Cashier Assistant
Sams Mart
06.2023 - 06.2024
Retail Sales Associate
Alvins Island
09.2019 - 06.2023
House Cleaner
Broom Hildy House And Office Cleaning In Titusville Merritt Island Viera