Lynn McDowell
Rutherfordton
Summary
Adept at navigating the complexities of medical coding, I leveraged my ICD-10 proficiency and team collaboration skills at DLP Rutherford Regional Health System to enhance coding accuracy and streamline processes. My proactive approach in identifying process improvements and commitment to HIPAA compliance underscored significant contributions to operational excellence and revenue cycle management.
Experienced with interpreting and applying coding guidelines and regulations. Utilizes analytical skills to ensure accuracy in coding and compliance. Knowledge of ICD-10-CM, CPT coding, and medical terminology to support effective healthcare operations.
Overview
31
31
years of professional experience
1
1
Certification
Work History
Certified Professional Coder
DLP Rutherford Regional Health System
07.2014 - Current
- Maintained strict confidentiality by adhering to HIPAA guidelines and ensuring sensitive patient information was protected at all times.
- Managed high-volume workloads effectively by prioritizing tasks according to urgency and importance while maintaining strict attention to detail.
- Conducted thorough research on complex cases, applying advanced knowledge of medical terminology, anatomy, physiology, and pharmacology to accurately assign codes as needed.
- Identified opportunities for process improvement, leading to a more efficient workflow within the coding department.
- Utilized advanced computer skills to navigate various software programs, further enhancing the efficiency of coding processes.
- Supported the implementation of new electronic health record systems, providing expert guidance on coding best practices.
- Optimized revenue cycle management with timely and precise code assignment for various medical procedures.
Medical Coder/Billing Specialist
Rutherford Orthopaedics
07.1997 - 07.2014
- Increased coding accuracy by diligently reviewing medical documentation and applying appropriate codes.
- Resourcefully used various coding books, procedure manuals, and on-line encoders.
- Reviewed patient charts to better understand health histories, diagnoses, and treatments.
- Applied official coding conventions and rules from American Medical Association and Centers for Medicare and Medicaid Services to assign diagnostic codes.
- Reduced claim denials by maintaining thorough knowledge of payer-specific requirements and guidelines.
- Monitored changes in coding regulations to provide recommendations for compliance.
- Expedited claim resolution with insurance companies through clear communication and prompt follow-up actions.
- Interacted with physicians and other healthcare staff to ask questions regarding patient services.
- Input data into computer programs and filing systems.
- Researched and resolved billing discrepancies to enable accurate billing.
- Handled account payments and provided information regarding outstanding balances.
- Processed payment via telephone and in person with focus on accuracy and efficiency.
- Improved customer satisfaction with prompt and clear communication regarding their billing inquiries.
- Negotiated with insurance companies to resolve disputed claims, securing rightful payments.
Office Manager
Rutherford Orthopaedics
07.1994 - 07.1997
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Conducted regular reviews of office procedures, identifying and implementing improvements for operational excellence.
Education
Bachelor of Arts - Sociology/Criminal Justice & Administration
University of North Carolina - Asheville
Asheville, NC05-1982
Skills
- ICD-10 proficiency
- HIPAA compliance awareness
- Claims processing efficiency
- Team collaboration
- CMS-1500 form completion
- Medical terminology
- Continuing education commitment
- Medical coding expertise
- Surgical coding experience
- CPT coding
- Payment posting
- CPC registration
- Medical billing procedures
- Modifiers application expertise
- Charge entry
- E and M coding proficiency
Accomplishments
- Achieved CPC certification by completing AAPC training and exam with accuracy and efficiency.
Affiliations
- AAPC membership
Certification
- Certified Professional Coder (CPC) - American Academy of Professional Coders (AAPC).
Languages
English
Full Professional
Timeline
Certified Professional Coder
DLP Rutherford Regional Health System
07.2014 - Current
Medical Coder/Billing Specialist
Rutherford Orthopaedics
07.1997 - 07.2014
Office Manager
Rutherford Orthopaedics
07.1994 - 07.1997
- Certified Professional Coder (CPC) - American Academy of Professional Coders (AAPC).
Bachelor of Arts - Sociology/Criminal Justice & Administration
University of North Carolina - Asheville
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