Summary
Overview
Work History
Education
Skills
Timeline
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Lynn Baynes

Winston-Salem

Summary

Dynamic professional with a proven track record in customer service and carpentry assistance, exemplified during my tenure at Above Board Skateshop and Skatepark. Skilled in conflict resolution and attention to detail, I enhanced customer satisfaction and store efficiency. My ability to lead and innovate has consistently resulted in positive outcomes and improved operational standards. Has washed dishes consistently during the period of waitress training at Adagio Vineyards.

Overview

3
3
years of professional experience

Work History

Waitress Trainee

Adagio Vinyards
01.2025 - Current
  • Handled high-pressure situations calmly during peak hours while maintaining exceptional service standards.
  • Developed strong multitasking skills by simultaneously managing multiple tables and attending to various guest needs.
  • Ensured accurate order-taking and timely delivery of meals to guests, resulting in positive feedback and repeat business.
  • Enhanced customer satisfaction by providing attentive and friendly service during busy shifts.

Retail Manager

Above Board Skateshop and Skatepark
06.2022 - 09.2024
  • Oversaw store operations, including opening and closing procedures, cash management, and safety compliance.
  • Enhanced store appearance by maintaining cleanliness standards and visually appealing displays that showcased products effectively.
  • Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
  • Managed inventory control, ensuring optimal stock levels for in-demand products and reducing excess merchandise.
  • Improved customer satisfaction through proactive engagement, attentive service, and efficient problem resolution.
  • Completed daily paperwork and computer entry of sales data as established by management.
  • Exhibited excellent people skills during interaction with employees and customers.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.

Summer Camp Counselor

Above Board Skateshop and Skatepark
06.2022 - 08.2024
  • Worked with children of varying age, interest, skill, and developmental levels.
  • Led groups of children safely through variety of camp activities.
  • Supported children by actively listening and offering encouragement.
  • Organized and guided group activities by leading, coaching, and participating with campers.
  • Increased camper satisfaction by consistently providing a high level of enthusiasm and energy throughout daily activities and special events.

Sales Assistant

Derby City Skates
05.2023 - 03.2024
  • Processed transactions accurately while maintaining a high level of customer service.
  • Increased sales by building strong customer relationships and providing excellent service.
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
  • Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.

Education

None - Arts

Homeschool
Winston-Salem, NC

Skills

  • Table setting
  • Cleanliness
  • Order taking
  • Handling complaints
  • Cash handling
  • Food presentation
  • Special event coordination
  • Customer service
  • Time management
  • Attention to detail
  • Team collaboration
  • Verbal and written communication
  • Food handling safety
  • Conflict resolution
  • Basic Carpentry Knowledge
  • Performing minor carpentry
  • Artistic carpentry
  • Carpentry assistance
  • Instrument proficiency
  • Strong attention to detail
  • Teaching experience

Timeline

Waitress Trainee

Adagio Vinyards
01.2025 - Current

Sales Assistant

Derby City Skates
05.2023 - 03.2024

Retail Manager

Above Board Skateshop and Skatepark
06.2022 - 09.2024

Summer Camp Counselor

Above Board Skateshop and Skatepark
06.2022 - 08.2024

None - Arts

Homeschool

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Lynn Baynes