Lynika Tate
Gastonia
Summary
Resourceful professional in administrative management known for high productivity and efficient task completion. Possess specialized skills in workflow coordination, staff supervision, and process improvement. Excel in communication, leadership, and problem-solving to enhance team performance and achieve organizational goals.
Overview
16
16
years of professional experience
Work History
Front Office Team Leader
The Children's Clinic of Fredericksburg
07.2020 - Current
- Provided leadership, direction and support to front office staff.
- Monitored daily operations of the front office team, including check-in and check-out procedures.
- Trained new hires on proper front desk operations and provided ongoing coaching to ensure job performance excellence.
- Assisted with day-to-day duties when needed in order to meet deadlines or handle unexpected situations.
- Performed administrative support tasks, completing duties within required time frames.
- Processed incoming and outgoing mail, ensuring timely distribution and confidentiality.
Medical Office Secretary
Colonial Internal Medicine Associates
03.2024 - 03.2025
- Documented patient medical information, case histories, and insurance details to facilitate smooth appointments and payment processing.
- Maintained patient databases and updated information in alignment with HIPAA protocols.
- Kept patients' appointments on schedule by informing provider of patient's arrival and any delays.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Managed multi-line phone system and pleasantly greeted patients.
- Checked patient insurance, demographic, and health history to keep information current.
Medical Office Coordinator
Stafford Urgent Care
04.2018 - 07.2020
- Greet and check in patients, verify insurances, collect copays, and enter patient demographic information
- Optimizes patient satisfaction, provider time, and scheduling patient appointments
- Enter patient lab orders
- Maintain patient accounts by obtaining, recording, and updating personal and financial information
ER Registrar
University of Charles Regional Medical Center
02.2014 - 04.2020
- Manage insurance and third party reimbursements
- Maintaining patient contact by interviewing patients and gathering demographic information and verifying insurance coverage
- Handle all patient information according to HIPAA compliance
- Complete all paperwork and have patients sign to give consent for treatment and enter data into the EHR system
Patient Care Assistant
Visiting Angels
05.2009 - 02.2014
- Assist patients with bathing, dressing, and eating
- Cook and prepare meals according to the patient restriction
- Provide emotional support
- Transport patients to and from doctor appointments
- Ensure patients are taking medications on time
Education
Bachelor's Degree - Healthcare Administration
University of Phoenix
07.2021
Associate's Degree - Medical Billing and Coding
Everest University
07.2012
Skills
- Strong Leadership
- Time Management
- EMR Software
- Communication
- Problem Solving
- Insurance Billing
- Insurance Verification
- HIPAA Compliance
- Medical Terminology
- Scheduling Software
- Patient Care
- Microsoft Office
Timeline
Medical Office Secretary
Colonial Internal Medicine Associates
03.2024 - 03.2025
Front Office Team Leader
The Children's Clinic of Fredericksburg
07.2020 - Current
Medical Office Coordinator
Stafford Urgent Care
04.2018 - 07.2020
ER Registrar
University of Charles Regional Medical Center
02.2014 - 04.2020
Patient Care Assistant
Visiting Angels
05.2009 - 02.2014
Associate's Degree - Medical Billing and Coding
Everest University
Bachelor's Degree - Healthcare Administration
University of Phoenix
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