Lyndell Brown
Greensboro
Summary
From working since I was 16 years old, I saw that I can adapt to my workspace very quickly, and more so, a visual learner when given the opportunity. I am also an upcoming engineering student wanting to get into the field with some experience. I'm really a person you can get along with and will be a person who knows what he is doing and makes sure he always gets the job done.
Overview
4
4
years of professional experience
Work History
Load Planner
ITS Conglobal
Greensboro
08.2025 - Current
- Planned and optimized load configurations for efficient transportation.
- Communicated with carriers to ensure safe and timely delivery of goods.
- Utilized logistics software to track and manage shipments.
- Coordinated team efforts to optimize driver assignments based on load type and planned routes.
- Utilized specialized software programs to generate load plans based upon weight, volume, route restrictions, safety regulations.
- Maintained detailed records of outbound shipments, tracking numbers, carrier information, estimated arrival times, and shipment costs.
- Used scanners to track parcel information, condition or receipt.
customer serivce
Publix
jamestown
10.2024 - 08.2025
- Executed day-to-day duties with precision and care to maintain operational standards.
- Collaborated with diverse coworkers to achieve goals and resolve product and service issues.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified and fulfilled customer requirements promptly to enhance service experience.
Ramp Agent
Quantum Aviation
Greensboro
01.2023 - 08.2025
- Operated ground support equipment to ensure efficient aircraft handling.
- Coordinated with flight crews to facilitate on-time departures and arrivals.
- Conducted safety inspections of equipment and work areas regularly.
- Loaded and unloaded baggage from aircraft, ensuring accurate handling and minimizing damage.
- Loaded and unloaded baggage and other cargo, transporting to and from aircraft.
- Operated a variety of motorized vehicles such as tugs, belt loaders, forklifts. safely and efficiently around airport premises.
- Planned and optimized load configurations, enhancing cargo balance and safety during transportation.
- Created and exported shipment and receiving plans, streamlining coordination among personnel and departments.
donut specialist
Krispy Kreme
Greensboro
01.2023 - 01.2024
- Created visually appealing donut decorations for seasonal and special events to attract customer interest.
- Worked with team members to streamline order completion processes and meet deadlines.
- Processed customer transactions accurately and efficiently at a busy retail location.
- Kept checkout areas clean and organized to improve overall customer experience.
- Operated ice cream machines and equipment to ensure optimal performance.
- Crafted various ice cream flavors using high-quality ingredients and recipes.
Crew Member
Panera Bread
Greensboro
12.2021 - 01.2023
- Assisted customers with orders and delivered exceptional service in fast-paced environment, enhancing overall customer experience.
- Trained new crew members on procedures, safety protocols, and customer service standards, fostering a knowledgeable and compliant team.
- Operated cash register, processed transactions, and managed customer payments efficiently, ensuring smooth service flow.
- Maintained cleanliness and organization of dining and kitchen areas throughout shifts.
- Prepared food items according to established recipes and safety standards.
Education
High School Diploma -
Page High School
Greensboro, NC06-2023
Some College (No Degree) - Associates in Engineering
Guilford Technical Community College
Jamestown, NCSkills
- Load planning
- Freight management
- Route optimization
- Shipment tracking
- Logistics analysis
- Logistics software
- Supply chain coordination
- Air freight operations
- Cargo loading
- Load distribution
- Forklift operation
- Problem solving
- Adaptability
- Customer service experience
- Customer assistance
- Customer satisfaction
Affiliations
marching band volunteer
Timeline
Load Planner
ITS Conglobal
08.2025 - Current
customer serivce
Publix
10.2024 - 08.2025
Ramp Agent
Quantum Aviation
01.2023 - 08.2025
donut specialist
Krispy Kreme
01.2023 - 01.2024
Crew Member
Panera Bread
12.2021 - 01.2023
High School Diploma -
Page High School
Some College (No Degree) - Associates in Engineering
Guilford Technical Community College