Lyn Kendrick
Charlotte
Summary
Sales professional with proven track record in retail environments, focusing on customer interaction and sales growth. Known for reliability and adaptability in meeting dynamic customer needs and market conditions. Possesses strong communication and collaboration skills, contributing to team success and consistent achievement of sales goals.
Overview
15
15
years of professional experience
Work History
Sales Associate
Duluth Trading Company
08.2024 - 02.2025
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
Visual Merchandiser
J Crew Factory Outlet Store
03.2022 - 02.2025
- Managed mannequin styling, ensuring alignment with current fashion trends and company branding guidelines.
- Revamped store layout to improve customer flow and overall shopping experience, resulting in better customer satisfaction ratings.
- Managed aesthetically pleasing displays to showcase company products and increase sales.
Team Leader Manager
Adventureland Amusement Park
04.2024 - 11.2024
- Led employee relations through effective communication, coaching, training, and development.
- Collaborated with senior management on strategic planning efforts, aligning departmental objectives with overall company vision.
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
- Mitigated potential conflicts among team members by promoting open communication and fostering a positive environment.
Brand Ambassador
Ralph Lauren
09.2020 - 11.2021
- Increased positive word-of-mouth referrals through genuine, personalized customer interactions and excellent product knowledge.
- Boosted sales through effective collaboration with store staff to promote products in high-traffic areas.
- Generated leads for future business opportunities by collecting customer contact information during promotional events.
- Educated consumers about product benefits, leading to increased interest and sales conversions.
Field Interviewer
Department of Human Services
01.2016 - 12.2016
- Conducted interviews with participants to assess eligibility.
- Promptly corresponded with applicants and coordinated and conducted interviews.
- Maintained accurate records of all interview data, ensuring easy retrieval for future reference or analysis.
- Contributed significantly towards achieving project goals through consistent high-quality work performance.
Demo Event Specialist
Advantage Sales And Marketing
08.2010 - 02.2014
- Built strong relationships with store management and staff to ensure seamless collaboration during events.
- Increased customer engagement through interactive product demonstrations and by providing in-depth product knowledge.
- Gathered valuable customer feedback through surveys and questionnaires, which informed future product improvements.
- Increased sales by effectively communicating product benefits.
Education
Early Childhood Education
University of Hartford
West Hartford, CTHumanities
Trinity College
Hartford, CTSkills
- Exceptional Customer Service
- Teamwork and collaboration
- Strategic planning
- Decision-making
- Problem-solving
- Project management
Timeline
Sales Associate
Duluth Trading Company
08.2024 - 02.2025
Team Leader Manager
Adventureland Amusement Park
04.2024 - 11.2024
Visual Merchandiser
J Crew Factory Outlet Store
03.2022 - 02.2025
Brand Ambassador
Ralph Lauren
09.2020 - 11.2021
Field Interviewer
Department of Human Services
01.2016 - 12.2016
Demo Event Specialist
Advantage Sales And Marketing
08.2010 - 02.2014
Early Childhood Education
University of Hartford
Humanities
Trinity College
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