Lyn-Isha Petersen
Clayton,NC
Summary
Business development professional experienced with identifying and developing business opportunities to enhance growth. Utilizes strategic planning and market research to drive successful partnerships. Track record of effective client relationship management and collaborative teamwork.
Overview
5
5
years of professional experience
Work History
Business Development Coordinator
Epic Minds Therapy
North Caroline (Remote)
03.2026 - Current
- Developed and implemented strategic partnerships to expand service offerings and client base.
- Coordinated marketing initiatives to enhance brand visibility and engagement within target demographics.
- Analyzed market trends to inform business strategies and identify growth opportunities for service expansion.
Certified Nursing Assistant/Unit Secretary
Favorite Staffing Solutions
North Carolina
01.2021 - Current
- Provided direct patient care, including vital signs, hygiene assistance, mobility support, and daily living activities.
- Monitored and reported changes in patient condition to nurses and clinical staff promptly and accurately.
- Managed unit clerical duties such as answering phones, processing physician orders, scheduling tests, and coordinating communication between departments.
- Maintained accurate patient records and ensured proper documentation in EMR systems.
- Supported a fast-paced hospital environment by prioritizing tasks, maintaining organization, and delivering compassionate patient service.
- Provided compassionate patient care, assisting with daily living activities and ensuring comfort.
Intake & Outreach Coordinator
Epic Minds Therapy
Remote
12.2025 - 03.2026
- Managed the full intake process for ABA services, including client screenings, documentation collection, and onboarding coordination.
- Verified insurance benefits, obtained authorizations, and communicated coverage details to families.
- Conducted outreach to prospective clients, providing information, follow-ups, and guidance throughout the enrollment process.
- Scheduled assessments and coordinated clinician assignments based on availability and client needs.
- Maintained accurate records in EMR systems while ensuring HIPAA compliance and supporting efficient workflow operations.
- Analyzed outreach data to assess program effectiveness and identify areas for improvement in community impact.
Registered Behavior Technician
Above and Beyond Therapy
12.2023 - 02.2025
- Implemented individualized behavior intervention plans (BIPs) under BCBA supervision using ABA principles.
- Collected and recorded accurate data on client progress to support treatment adjustments.
- Built positive, therapeutic relationships with clients to encourage engagement and skill development.
- Applied behavior management strategies to reduce maladaptive behaviors and reinforce appropriate skills.
- Collaborated with BCBAs, families, and interdisciplinary teams to support consistent treatment goals across settings.
Education
Certified Nursing Assistant -
Registered Behavior Technician - undefined
EKG Technician - undefined
Bachelors Science - Health Administration
Western Governor University
05.2026
Skills
- Patient & Client Communication
- Intake Coordination & Onboarding Management
- Insurance Verification & Authorization Processing
- Behavioral Intervention Implementation (ABA-based strategies)
- Data Collection, Documentation & EMR Systems
- Care Team Collaboration & Interdisciplinary Support
- Scheduling & Workflow Coordination in Fast-Paced Settings
- Confidentiality, HIPAA Compliance & Sensitive Information Handling
Timeline
Business Development Coordinator
Epic Minds Therapy
03.2026 - Current
Intake & Outreach Coordinator
Epic Minds Therapy
12.2025 - 03.2026
Registered Behavior Technician
Above and Beyond Therapy
12.2023 - 02.2025
Certified Nursing Assistant/Unit Secretary
Favorite Staffing Solutions
01.2021 - Current
Registered Behavior Technician - undefined
EKG Technician - undefined
Bachelors Science - Health Administration
Western Governor University