Lydia Maye
Hendersonville
Summary
I'm a voracious reader, and I find it joyful and relaxing. I'm very creative and enjoy drawing. I have an enormous green thumb and l adore caring for them. I also love picking up new skills; everything is intriguing to me. Video games are a strong passion of mine.
Overview
8
8
years of professional experience
1
1
Certification
Work History
RTM Clerk
Lowe's Home Improvement
Hendersonville
03.2025 - Current
- Managed the returns process by sorting items, conducting quality checks, and reporting results to management.
- Communicated with vendors and manufacturers regarding return policies and item conditions.
- Generated reports on product conditions, ensuring compliance with corporate regulations.
- Maintained a clean and organized receiving area to enhance safety and efficiency.
- Processed incoming merchandise, organizing stock in designated areas for easy access.
- Operated equipment safely to handle materials and supplies efficiently.
- Trained new staff on operational standards and proper procedures.
- In charge of Hazmat which includes leaking liquids, batteries, and light bulbs
Customer Service Associate
Lowe's Home Improvement
Hendersonville
11.2024 - 03.2025
- Resolved customer complaints in a professional manner, finding appropriate solutions to ensure customer loyalty.
- Collaborated with cross-functional teams to escalate complex issues and provide timely resolutions for customers.
- Developed strong relationships with key clients through regular communication and personalized support.
- Operated forklifts and other material handling equipment to move products within the warehouse.
- Followed safety protocols and maintained a clean work environment at all times.
- Efficiently pulled and prepared customer orders for shipment, ensuring accuracy and timeliness.
- Utilized handheld scanners to locate and retrieve items from designated storage areas.
- Performed regular inventory counts to ensure accurate stock levels and minimize discrepancies.
- Able to lift up to 80 lbs.
Traffic Control
Board of Elections
Mills River
10.2024 - 11.2024
- Secured the flow of people coming in and out for early voting.
- Set up and maintained traffic control devices such as signs and cones.
- Directed vehicular and pedestrian traffic, ensuring safety and minimal disruption.
- Worked efficiently with a team.
- Effectively communicated with drivers, pedestrians, and construction crew members to ensure compliance with safety regulations.
- Collaborated with team members to coordinate traffic control plans for various projects.
- Responded quickly and efficiently to emergency situations or incidents on site.
Intern
City of Hendersonville
Hendersonville
05.2024 - 08.2024
- Recorded tokens for the farmers market and monitored their distribution.
- Engaged in direct communication with customers and vendors at the farmers market.
- Contributed to the management of the farmers' market and established guidelines.
- Assisted with various tasks and projects across departments, gaining exposure to different areas of the city.
- Contributed to team meetings by providing input and suggestions for process improvements.
- Assisted in the development and execution of social media strategies to increase awareness.
- Maintained a clean work environment by organizing supplies.
Baker & Prepper
Mini Batch Bakery
Hendersonville
12.2022 - 05.2024
- Provided exceptional customer service, resulting in numerous positive reviews.
- Maintained cleanliness and organization in the baking area daily.
- Managed inventory of ingredients and supplies for efficient production.
- Operated ovens and mixers following safety standards and best practices.
- Collaborated with team members to streamline baking processes effectively.
- Ensured quality control by inspecting baked goods before display or sale.
- Cleaned work areas, utensils, equipment, and surfaces between batches of products.
- Collaborated with other bakers on staff to complete tasks efficiently within set deadlines.
- Packaged finished products into boxes or containers for delivery or sale in store.
- Measured, mixed, and prepped raw materials according to company specifications and recipes.
- Stocked shelves with freshly baked goods throughout the day as needed.
- Followed recipes accurately to maintain food quality and consistency.
- Worked in a fast-paced, ever-changing environment.
- Prepared meats, vegetables, and desserts according to orders or instructions.
- Prepared a variety of foods according to exact instructions and recipe specifications.
Field Worker
Raspberry fields
Fletcher
06.2018 - 09.2020
- Performed various manual labor tasks such as digging, lifting, and carrying heavy equipment.
- Collaborated with team members to accomplish project goals within specified timelines.
- Performed various tasks related to crop cultivation such as planting, watering, fertilizing, and harvesting.
- Monitored crops for signs of pests or diseases and implemented appropriate pest control measures.
- Participated in the loading and unloading of agricultural products for transportation.
- Harvested crops at peak ripeness using proper techniques to minimize damage to produce.
- Sorted harvested ripe berries based on quality standards before packaging them for sale or distribution.
- Transported harvested crops from fields to storage areas using trucks or other vehicles.
- Pruned trees or plants using shears, saws, and pruners while following proper techniques.
- Maintained accurate records of work performed, including hours worked and tasks completed.
Education
Hendersonville High School
Hendersonville, NC05.2024
Skills
Shipping & receiving
Dishwashing
Packing and labeling produces
Adaptive and creative
Gardening
Restocking and prepping
Manual handling
Food safety management
Food preparation
Customer service
Attention to detail
Plant care
sanitation practices
Order fulfillment
Food safety
Phone etiquette
Cooking
Team player
Bakery
Order taking
Forklift
Multitasking abilities
Baking
Cash handling
Warehouse experience
Hospitality
Certification
• Driver's License, (03/01/25) - (03/01/28)
• Order Picker, (03/01/25) - (03/01/28)
• Forklift Certification, (12/01/24) - (12/01/27)
• Pallet Jack Certification
• CPR Certification
• BLS Certification
• Order Picker, (03/01/25) - (03/01/28)
• Forklift Certification, (12/01/24) - (12/01/27)
• Pallet Jack Certification
• CPR Certification
• BLS Certification
Languages
English
Timeline
RTM Clerk
Lowe's Home Improvement
03.2025 - Current
Customer Service Associate
Lowe's Home Improvement
11.2024 - 03.2025
Traffic Control
Board of Elections
10.2024 - 11.2024
Intern
City of Hendersonville
05.2024 - 08.2024
Baker & Prepper
Mini Batch Bakery
12.2022 - 05.2024
Field Worker
Raspberry fields
06.2018 - 09.2020
Hendersonville High School