Luvasia Greene
High Point
Summary
Dynamic property management professional with expertise in tenant relations and lease administration, honed at Stone Realty Group. Proven track record in maintaining high payment rates and streamlining processes. Skilled in using Yardi and AppFolio for efficient operations. Strong communicator with a focus on collaboration and delivering exemplary service.
Overview
8
8
years of professional experience
Work History
Assistant Property Manager
Stone Realty Group
08.2022 - Current
- Established strong, professional relationships with residents by promoting team collaboration and delivering exemplary service.
- Oversaw monthly collections and maintained high payment rates by building positive relationships with tenants.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Kept accurate records of all resident and tenant correspondence.
- Collaborate with maintenance staff to schedule repairs and improvements, ensuring timely completion of work orders.
Technical Support Representative
Apple
10.2024 - 09.2025
- Used ticketing systems to manage and process support actions and requests.
- Managed high levels of call flow and responded to technical support needs.
- Developed and implemented preventive maintenance procedures.
- Helped streamline repair processes and update procedures for support action consistency.
Property Management Coordinator
Harris & Harris Properties
02.2018 - 03.2022
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Introduced prospective tenants to types of units available and performed tours of premises.
- Followed up on delinquent tenants and coordinated collection procedures.
- Coordinated with janitorial and engineering staff on maintenance and upkeep.
- Manage day-to-day operations for residential complex with 150 units.
Education
BBA - Business Management
Strayer University
06-2026
Skills
- Business processes and procedures
- Lease administration
- Tenant Relations
- Property management (Yardi, AppFolio,TenantCloud)
- Legal notice preparation
- Maintenance Coordination
- Reporting and Documentation
Timeline
Technical Support Representative
Apple
10.2024 - 09.2025
Assistant Property Manager
Stone Realty Group
08.2022 - Current
Property Management Coordinator
Harris & Harris Properties
02.2018 - 03.2022
BBA - Business Management
Strayer University
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