Luke Phillips
New Bern
Summary
Motivated recent graduate with expertise in Political Science and hands-on experience in Communication through internships, strong organizational and time-management skills, coupled with problem-solving abilities. Eager to contribute to team success in an entry-level Retail position by leveraging effective communication and operational skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Car Wash Attendant
Pirate Cove Car Wash
04.2023 - Current
- Enhanced safety and efficiency by maintaining a clean, organized work area.
- Streamlined workflow with team collaboration during high-traffic periods.
- Resolved customer complaints swiftly to ensure satisfaction and loyalty.
- Assessed customer needs effectively to recommend suitable car wash services.
- Provided top-notch car wash services using high-pressure washers and detailing tools.
- Adapted roles within the car wash process to optimize overall workflow.
Archivist Assistance
Barton College Library, Barton College Hackney Library
02.2025 - 12.2025
- Excellent communication skills, both verbal and written.
- Organized and detail-oriented with a strong work ethic.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Education
Bachelor of Science - Political Science And History
Barton College
Wilson, NC12.2025
Skills
- Customer service and guest experience management in a high-volume environment
- Clear verbal communication with customers and team members
- Sales, membership promotion, and service upselling
- Point-of-sale (POS) and cash handling operations
- Vehicle preparation and conveyor loading procedures
- Attention to detail and vehicle safety awareness
- Problem identification and real-time issue resolution
- Team collaboration in fast-paced outdoor conditions
Certification
- Microsoft Word Core Certified, 2018
- Microsoft PowerPoint Certified, 2018
Languages
English
Native or Bilingual
Interests
- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
- Historical Exploration
- Personal Development and Self-Improvement
- Volunteering for community initiatives to give back to local communities and make a positive impact
- Organizing a variety of things for efficiency and stability for others,
Timeline
Archivist Assistance
Barton College Library, Barton College Hackney Library
02.2025 - 12.2025
Car Wash Attendant
Pirate Cove Car Wash
04.2023 - Current
Bachelor of Science - Political Science And History
Barton College
AWARDS
Honor Roll 2019-2023,
Dean's List 2025.