Luke Mattocks
Wilmington
Summary
Proficient in event setup, breakdown, and guest relations with a strong focus on customer service and attention to detail. Experience in maintaining inventory and ensuring a secure environment, ready to support impactful event execution.
Overview
3
3
years of professional experience
Work History
Event Staff Member
Staff-1 Services Group
Durham, NC
06.2026 - Current
- Coordinated event logistics, ensuring seamless setup and breakdown of venues.
- Assisted in managing guest relations, providing exceptional customer service during events.
- Monitored inventory levels of supplies and equipment for efficient event execution.
- Implemented safety protocols to maintain a secure environment for all attendees.
Cashier
Hardees Fast Food
Apex, NC
02.2024 - Current
- Processed customer transactions accurately and efficiently using point-of-sale system.
- Processed customer transactions accurately and efficiently using a point-of-sale system.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Assisted in maintaining cleanliness and organization of the front counter and dining area.
Printer Assistant
IPrint
Wilmington, NC
08.2025 - 05.2026
- Operated digital and offset printing presses to produce high-quality printed materials.
- Monitored print quality, adjusting settings to ensure consistency and accuracy.
- Assisted in maintaining production schedules to meet client deadlines efficiently.
- Collaborated with team members to troubleshoot equipment issues, minimizing downtime.
Busser
The West End Kitchen
Pittsboro, NC
12.2023 - 02.2024
- Assisted servers by clearing and resetting tables promptly for efficient dining experiences.
- Maintained cleanliness of dining area, ensuring adherence to health and safety standards.
- Assisted kitchen staff by delivering dishes during busy shifts.
- Maintained cleanliness of the dining area, ensuring adherence to health and safety standards.
Cart Cleaner
The Preserve at Jordan Lake Golf Club
Chapel Hill, NC
04.2023 - 07.2023
- Conducted routine inspections on carts, identifying maintenance needs promptly.
- Cleaned and maintained golf carts to ensure optimal functionality for daily operations.
- Organized cleaning supplies and equipment to streamline workflow efficiency.
- Assisted in maintaining cleanliness of club grounds, enhancing overall guest experience.
Education
High School Diploma -
Seaforth High School
Pittsboro, NC06.2025
No Degree - Communications
University of North Carolina At Wilmington
Wilmington, NC06.2029
Skills
- Event setup and breakdown
- Guest relations
- Promotional activities
- Creativity and innovation
- Strong teamwork
- Leadership
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Event Staff Member
Staff-1 Services Group
06.2026 - Current
Printer Assistant
IPrint
08.2025 - 05.2026
Cashier
Hardees Fast Food
02.2024 - Current
Busser
The West End Kitchen
12.2023 - 02.2024
Cart Cleaner
The Preserve at Jordan Lake Golf Club
04.2023 - 07.2023
No Degree - Communications
University of North Carolina At Wilmington
High School Diploma -
Seaforth High School