Luke LaVoie
Holly Springs
Summary
I have a 20+ year success record including several progressing management positions at Hendrick Automotive Group. Adept at driving remarkable profit growth, under my leadership our team elevated Hendrick Kia of Cary's net profit from $1m in 2017 to $6m in 2023, exceeding performance plan each year. I am a process and data driven leader who brings a modern strategy to a often antiquated industry.
Overview
20
20
years of professional experience
Work History
Retail Operations Manager
Hendrick Automotive Group
06.2015 - Current
- Develop, oversee, and motivate a team of 70+ employees including 11 managers
- Leader in moving our Kia dealership from 1m annual net profit in 2017 to 6m in 2023, including all General Manager functions
- Achieved 100%+ fixed absorption starting in 2022 to current
- #1 Volume Kia dealer in NC in 2018 and again 2021-2023
- Manage budgets effectively by monitoring expenses closely, identifying cost-saving opportunities, and allocating resources strategically.
- Collaborate closely with other managers to exchange best practices in retail operations management and drive continuous improvement across the organization.
- Review store sale numbers, cost of inventory, operational expenses and inventory losses.
- Lead daily meetings/training/instruction
Preowned Director
Hendrick Automotive Group
06.2009 - 07.2015
Sales Manager/Business Development Manager
Hendrick Automotive Group
06.2004 - 06.2009
Education
NADA Academy
Hendrick University
Charlotte05.2019
Skills
Recruitment and hiring
Staff Management
Staff Motivation
Inventory Control
Employee Scheduling
Budget Planning
Personnel training and development
Recruitment and retention
Sales Analysis
Finance and Accounting Oversight
Timeline
Retail Operations Manager
Hendrick Automotive Group
06.2015 - Current
Preowned Director
Hendrick Automotive Group
06.2009 - 07.2015
Sales Manager/Business Development Manager
Hendrick Automotive Group
06.2004 - 06.2009
NADA Academy
Hendrick University
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