Luis L Feliz
Lumberton
Summary
Proficient machine operator with a background in auto mechanics and customer service. Skilled in diagnosing mechanical issues, operating machinery, and maintaining high-quality production standards. Ready to leverage expertise to enhance operational efficiency and product safety.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Machine Operator
Trinity Frozen Foods
Pembroke, NC
06.2025 - Current
- Operated machinery to ensure efficient production of frozen food products.
- Monitored equipment performance and promptly addressed any operational issues.
- Maintained a clean and organized work area to adhere to safety standards.
- Assisted in quality control checks to guarantee product consistency and safety.
- Loaded and unloaded materials for production lines following established protocols.
- Complied with company and OSHA safety rules and regulations.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Set up and ran machinery to produce exceptional products for industrial needs.
Auto Mechanic Technician
ALM Hyundai Lumberton
Lumberton, NC
03.2025 - 06.2025
- Conducted regular maintenance and repairs on mechanical systems to ensure optimal performance.
- Operated and calibrated machinery to maintain production efficiency and quality standards.
- Diagnosed mechanical issues using diagnostic tools and implemented effective solutions.
- Collaborated with team members to troubleshoot equipment failures and minimize downtime.
- Maintained clean and organized work area to easily locate repairing tools and equipment.
- Frequently diagnosed mechanical problems and determined how to correct issues.
- Enhanced machine efficiency by conducting regular maintenance and timely troubleshooting of mechanical systems.
- Completed customer orders and warranty services according to manufacturer specifications.
Assistant Store Manager
Pawn South
Lumberton,nc
01.2010 - 02.2025
- Supervised daily operations, ensuring compliance with company policies and procedures.
- Trained and mentored staff on customer service excellence and merchandise handling.
- Implemented inventory management systems to optimize stock levels and reduce shrinkage.
- Developed sales strategies that increased store profitability through targeted promotions.
- Analyzed sales trends to forecast inventory needs and improve merchandising displays.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Auto Mechanic Technician
Leo Services
Saint Pauls, NC
01.2005 - 01.2010
- Diagnosed and repaired automotive issues using advanced diagnostic tools and systems.
- Performed routine maintenance tasks, ensuring vehicles operate at optimal performance levels.
- Collaborated with team members to streamline workflow processes and improve service efficiency.
- Mentored junior technicians, enhancing their skills in troubleshooting and repair techniques.
- Troubleshot electrical systems, pinpointing issues quickly to minimize downtime for clients'' vehicles.
- Improved customer satisfaction with efficient repair work, ensuring vehicles were returned in optimal condition.
Education
High School Diploma -
Hope High School
Providence08-2003
Skills
- Strong work ethic
- Good communication
- Attention to detail
- Machinery operation
- Computer skills
- Computerized diagnostics
- Problem-solving
- Customer service
- Customer experience
- Customer service and engagement
- Inventory counting
Certification
- EHS - Environmental Health and Safety Professional
- Certified First Aid CPR AED, American Heart Association - 03/20/2026
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Machine Operator
Trinity Frozen Foods
06.2025 - Current
Auto Mechanic Technician
ALM Hyundai Lumberton
03.2025 - 06.2025
Assistant Store Manager
Pawn South
01.2010 - 02.2025
Auto Mechanic Technician
Leo Services
01.2005 - 01.2010
High School Diploma -
Hope High School