Luis Vicente
Burlington
Summary
Newly licensed North Carolina Real Estate Professional with extensive leadership and operations management experience. Bilingual (English/Spanish) and highly motivated to help clients confidently navigate buying and selling real estate. Strong background in negotiations, customer service, and high-pressure decision-making. Known for integrity, problem-solving, and building long-term relationships.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Manager
Express Oil Change & Tire Engineers
01.2009 - 01.2024
- Directed daily operations, staff supervision, and revenue performance.
- Built strong customer relationships and handled negotiations and service resolutions.
- Trained and developed team members to exceed sales and service goals.
- Managed scheduling, inventory, and operational compliance.
Manager
Sunshine Smile Designs
01.2021 - 01.2022
- Oversaw office operations, scheduling, and financial coordination.
- Managed client communications and insurance processes.
- Improved workflow efficiency and customer satisfaction.
- (Dental Office)
Truck Driver (Class A CDL)
C.A.T. Logistics
01.2012 - 01.2018
- Maintained DOT compliance and safety standards.
- Demonstrated reliability, time management, and independent problem-solving.
Assistant Manager
Express oil change and tire engineers
Apex
06.2009 - 04.2012
- Coordinated team schedules to ensure adequate coverage and support for operations.
- Assisted in implementing strategies to improve customer service standards and satisfaction.
- Managed inventory levels using company-specific software to maintain stock accuracy.
Education
Real Estate Pre-Licensing Program -
Trav Talk Real Estate School
Associate in Arts -
Central Carolina Community College
Sanford, NC 09.2018 - 12/2020
Class A CDL Certification -
Central Carolina Trucking Academy
Raleigh, NC 06.2012 - 09.2012
G.E.D. -
Skills
- Client Relationship Building
- Sales & Revenue Growth
- Negotiation & Conflict Resolution
- Bilingual – English & Spanish
- Strong Work Ethic
- Works Well Under Pressure
- Team Leadership
- Fast Learner & Adaptable
- Takes on the challenge
Certification
- North Carolina Real Estate License, Active, 12/31/25
- Commercial Driver License, Class A
Timeline
Manager
Sunshine Smile Designs
01.2021 - 01.2022
Associate in Arts -
Central Carolina Community College
09.2018 - 12/2020
Class A CDL Certification -
Central Carolina Trucking Academy
06.2012 - 09.2012
Truck Driver (Class A CDL)
C.A.T. Logistics
01.2012 - 01.2018
Assistant Manager
Express oil change and tire engineers
06.2009 - 04.2012
Manager
Express Oil Change & Tire Engineers
01.2009 - 01.2024
Real Estate Pre-Licensing Program -
Trav Talk Real Estate School