Lucille Figueroa
Wilmington
Summary
Organized Office Manager known for productive and efficient task completion. Specialize in team leadership, workflow optimization, and administrative management. Excel in communication, problem-solving, and adaptability to drive office efficiency and support company objectives.
Overview
14
14
years of professional experience
Work History
Office Manager
Focused Addiction Recovery
Wallace
04.2025 - 01.2026
- Managed daily office operations to support addiction recovery programs.
- Facilitated communication between departments, including remote locations.
- Oversaw daily operations of behavioral health support services and care navigation across clinics.
- Acted as chief decision maker for patient and staff needs during treatment days.
- Supervised administrative and operational assistants to ensure clinic efficiency.
- Maintained accurate filing systems for physical documentation and business activities.
- Tracked regulatory, licensing, and accreditation processes alongside company leaders.
- Supported billing staff in managing payer contracts through documentation retrieval.
Operations Specialist-Military Contractor
Crew Training International
San Diego
01.2018 - 07.2022
- Coordinated personnel training schedules across various operational units.
- Managed resources and personnel to ensure timely project completion within budget.
- Streamlined inter-departmental communication processes to improve workflow efficiency.
- Assisted in developing tailored training programs based on operational needs.
- Monitored compliance with safety and operational standards during training sessions.
- Supported project management activities from planning through execution.
- Coordinated resources and personnel to complete projects on time and within budget constraints.
Aviation Search and Rescue Swimmer, Helicopter Crew Chief
United States Navy
San Diego
01.2012 - 01.2018
- Executed rescue operations in diverse environments and challenging conditions.
- Conducted safety briefings to reinforce adherence to operational guidelines.
- Applied training and rescue techniques to assist distressed individuals effectively.
- Formulated strategies to guarantee successful mission completion.
- Provided training on lifesaving techniques and emergency response protocols.
- Instructed new recruits on established rescue procedures to ensure compliance.
Education
Bachelor of Arts - Neuroscience
University of Colorado Boulder
Boulder, CO12-2024
Skills
- Office administration and management
- Interdepartmental communication
- Senior leadership support
- Patient coordination
- Operational procedures
- Critical thinking and decision making
References
References available upon request.
Timeline
Office Manager
Focused Addiction Recovery
04.2025 - 01.2026
Operations Specialist-Military Contractor
Crew Training International
01.2018 - 07.2022
Aviation Search and Rescue Swimmer, Helicopter Crew Chief
United States Navy
01.2012 - 01.2018
Bachelor of Arts - Neuroscience
University of Colorado Boulder