Lucas Carpenter
Fletcher
Summary
Accomplished BMW Service Technician with expertise in diagnostic troubleshooting and complex problem solving. Proven track record of enhancing vehicle performance through meticulous inspections and effective customer communication. Skilled in electrical system repair and routine maintenance, consistently delivering high-quality service while training junior technicians to uphold industry standards.
Overview
16
16
years of professional experience
1
1
Certification
Work History
BMW Service Technician
BMW
Asheville
01.2011 - 12.2024
- Performed routine maintenance on BMW vehicles to ensure optimal performance.
- Diagnosed vehicle issues using advanced diagnostic tools and equipment.
- Collaborated with team members to resolve complex technical problems efficiently.
- Conducted thorough inspections to identify potential safety hazards in vehicles.
- Managed service schedules to enhance workflow and minimize downtime.
- Communicated effectively with customers regarding vehicle service needs and recommendations.
- Trained junior technicians on best practices and proper use of tools and equipment.
- Attended factory-sponsored training classes to learn new techniques and components.
BMW Service Technician
BMW
Charlotte
01.2009 - 01.2011
- Tested vehicle systems to ensure proper operation.
- Identified faults in electrical systems such as wiring harnesses and connectors.
- Completed repairs and maintenance actions based on BMW guidelines.
- Researched technical information for the latest model BMWs when needed.
- Utilized specialized tools to troubleshoot complex issues on BMWs.
- Followed all safety protocols while servicing BMW vehicles according to industry standards.
Education
BMW Certification - BWM Master Technician Certification
BMW STEP
Woodcliff Lake, NJ12-2008
Associate of Applied Science - Automotive Systems Technology
Blue Ridge Community College
Flat Rock, NC01-2008
Skills
- Diagnostic troubleshooting
- Complex problem solving
- Vehicle systems testing
- Electrical system repair
- Routine maintenance
- Customer relationship management
Accomplishments
- Eagle Scout
Certification
- ASE level 1-8
Affiliations
- Anything to do with my family, I am a family man first.
Timeline
BMW Service Technician
BMW
01.2011 - 12.2024
BMW Service Technician
BMW
01.2009 - 01.2011
BMW Certification - BWM Master Technician Certification
BMW STEP
Associate of Applied Science - Automotive Systems Technology
Blue Ridge Community College
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