L. Paul Jelley

Currently transitioning over the the NC State Highway Patrol Investigative Services Unit. At the completion of the transition school my title will be reclassified as a ISU Troop Sargent to align with SHP supervisor chain of command.

• Provide administrative oversight of the daily operations of multiple zones within District II
• Supervise, motivate, and mentor approximately 6 - 24 employees in their daily activities and duties
• Preform, review, and approve periodic employee performance reviews
• Conduct personnel investigations and actions to include complaints against officers - (Internal Investigations)
• Communicate necessary information, policies, statutes, and other required information, to Zone Officers, and the public
• Assign and Review task with in the LECMS and ensure accuracy of reports and enforcement actions within the zone
• Monitor all Zone tasks, audits, investigations, etc. and assure they are completed thoroughly and in a timely manner
• Enforce all state law and administrative code, and testify in court and admin proceedings
• Interview and interrogate suspect's, victim's, witnesses or parties involved in various investigations
• Review legislative bills and document concerns to command staff
• Assist the Inspections Unit with new and preexisting programs, attend meetings and provide input
• Perform any special tasks assigned by the District Captain as needed
• Conduct background investigating for new employees, recommend or not recommend the hiring of new employees based on the investigation.
• Work with all surrounding agencies to include, city, county and federal agencies.
• Conducted numerous investigations with federal agencies.
• Maintained accurate records and documentation, facilitating audits and inspections by regulatory agencies.
• Supported training initiatives for new staff members, fostering a collaborative work environment.
• Streamlined communication between departments, improving response times for customer inquiries and support requests.
• Developed training materials to educate staff on updated policies and procedures, promoting adherence to best practices.
• Assisted in the development of strategic plans, contributing to long-term district success and growth.
• Developed presentations for stakeholder meetings, conveying complex information clearly and concisely.
• Maintained accurate records and documentation for all assigned tasks, ensuring timely completion of responsibilities.
• Participated in recruitment efforts for new hires at district level positions, selecting well-suited candidates for each role.
• Assisted with onboarding of new employees.
• Negotiated with vendors to secure cost-effective contracts, resulting in significant budget savings.

• Daily oversight of the North Carolina Inspections Program, a 36.6 million dollar program (2015 statistics)
• Responsible for supervision of the License & Theft Bureau's, Inspections Unit
• Supervised and mentored 1 civilian supervisor and assisted in the supervision up to 12 civilian Unit employees
• Preformed, reviews, and approved periodic employee performance reviews
• Conducted personnel investigations and actions
• Communicated necessary information, policies, statutes, and other required information, to employees, command staff, and the public
• Created agency policies and directives regarding the Inspections Program
• Assured all Unit goals and operations were accomplished and periodic reports were provided to command staff
• Created Unit and agency forms/reports to aid in program tasks and data gathering
• Served as the Divisions main point of contact, project manager, for the Vehicle Inspections Program, which required extensive knowledge of policies, state and federal laws and operating standards
• Conducted regular audits of licensing procedures to ensure accuracy and adherence to state guidelines.
• Examined numerous legislative bills (varying in topics that related to the inspections, dealer and other Division programs, and general law enforcement duties) and provided an assessment of how the suggested changes would affect the Division
• Compiled data on the NC Inspections Program and preparing a report for submission to the US EPA annually
• Consulted on many different projects and initiatives while stationed at headquarters
• Led initiatives to enhance team performance through goal-setting and performance evaluations, fostering skill development.
• Addressed employee concerns promptly and professionally, maintaining high levels of job satisfaction among team members.
• Maintained safety records and accident reports for human resources.
• Set overall vision and provided team leadership.
• Managed records and documentation for payroll, inventory control and workflow.
• Played an integral role in the hiring process by conducting interviews, evaluating candidates'' qualifications, and making informed recommendations based on organizational fit.
• Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
• Evaluated employee performance and conveyed constructive feedback to improve skills.
• Assisted in the preparation of detailed reports for legal proceedings, ensuring accuracy and thoroughness.

• Investigated vehicle theft, title fraud, driver license and identification fraud, vehicle inspection violations and vehicle odometer frauds
• Enforced state laws and the rules and regulations governing vehicle dealers, vehicle safety inspection stations, vehicle towing and storage facilities, and vehicle repair businesses
• Interviewed and interrogated suspect's, victim's, witnesses or parties involved in various investigations
• Created investigative and periodic reports updating command staff on tasks and duties
• Communicated necessary information, policies, statutes, and other required information to the public
• Was awarded for issuance of the most arrest in 2014 and 2015

• Supervised 6-8 patrol officers
• Responsible for assignments, report review and training requirements
• Respond to 911 calls for assistance
• Assisted the public with legal questions
• Crime prevention through patrol and criminal investigations
• Enforcement of State, Federal and the UCMJ
• Traffic Enforcement with accident investigations
• Trained junior personnel on operational procedures and safety protocols effectively.
• Collaborated with local law enforcement to enhance community relations and support initiatives.
• Led team meetings to discuss operational challenges, fostering communication and teamwork among units.
• Contributed to traffic safety initiatives by enforcing speed limits, issuing citations, and responding to accidents promptly.
• Utilized crisis intervention techniques when encountering individuals experiencing mental health crises or emotional distress during patrols.
• Participated in targeted operations such as drug busts or suspect apprehensions, contributing to the successful execution of missions.
• Maintained high levels of physical fitness, meeting department standards for agility, strength, and endurance regularly.

• Conducted Commercial Vehicle Enforcement
• Assisted the public with legal questions in reference to commercial operations
• Weight Enforcement through patrol, enforcement of State and Federal CMV laws
• Arrested perpetrators of crimes and provided court testimony
• Assisted with training new employees
• Compiled weekly reports regarding commercial activities
• Federally Certified to Conducted Level 1, 2, and 3 inspections
• Federal Hazmat inspection certified

• Investigated vehicle theft, title fraud, driver license and identification fraud, vehicle inspection violations and vehicle odometer frauds
• Enforced state laws and the rules and regulations governing vehicle dealers, vehicle safety inspection stations, vehicle towing and storage facilities, and vehicle repair businesses
• Interviewed and interrogated suspect's, victim's, witnesses or parties involved in various investigations
• Created investigative and periodic reports updating command staff on tasks and duties
• Communicated necessary information, policies, statutes, and other required information to the public

• Enforcement of the state laws related to alcoholic beverage control.
• Enforcement of state laws related to controlled substances and nuisance abatement
• Enforcement of all state and federal tobacco laws
• Enforcement of all gambling and lottery laws as well as the bingo program
• Targeted problem ABC-licensed and illegal establishments that serve as havens for violence, drugs, gang activity, organized crime, money laundering and other criminal activity
• Communicated necessary information, policies, statutes, and other required information to the restaurant, alcohol distribution facilities and the public
• Interviewed and interrogated suspect's, victim's, witnesses or parties involved in various investigations

• Also employed (08/2005-04/2006)
• Uniform Patrol Officer – Promoted to shift Supervisor
• Supervised 5 uniform patrol officers
• Responsible for scheduling of shift coverage
• Ensure all employee training requirements had been met
• Responsible for assignments, report review and training requirements
• Respond to 911 calls for assistance
• Assisted the public with legal questions
• Crime prevention through patrol and criminal Interviewed and interrogated suspect's, victim's, witnesses or parties involved in various investigations
• Demonstrated respect, friendliness, and willingness to help wherever needed.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Worked flexible hours across night, weekend, and holiday shifts.
• Strengthened communication skills through regular interactions with others.
• Demonstrated strong organizational and time management skills while managing multiple projects.

• Uniform Patrol Officer
• Respond to 911 calls for assistance
• Assisted the public with legal questions
• Crime prevention through patrol and criminal Interviewed and interrogated suspect's, victim's, witnesses or parties involved in various investigations
• Responded to emergency calls, providing immediate assistance and support to citizens.
• Conducted proactive patrols to deter crime and ensure community safety.
• Managed traffic control during events, ensuring public safety and smooth flow of vehicles.
• Prepared detailed reports documenting daily patrols, incidents encountered, and actions taken during shifts.