Louisa Joyce
Winston-Salem
Summary
Motivated hospitality professional with a flexible schedule and readiness to work weekends. Collaborates effectively with team members to deliver exceptional customer service and maintain operational efficiency. Detail-oriented and dependable, consistently seeks opportunities to enhance team performance and client satisfaction.
Overview
4
4
years of professional experience
Work History
Banquet Server
The Palmetto Club
Columbia
02.2026 - 05.2026
- Delivered food and beverages to guests, upholding high service standards to promote guest satisfaction.
- Supported event preparation by coordinating with kitchen staff for timely delivery of dishes, ensuring seamless service.
- Configured dining areas for events, ensuring cleanliness and organization to enhance guest experience.
Receptionist
EM Nails and Spa
Columbia
03.2025 - 05.2026
- Coordinated and managed appointment scheduling to ensure seamless service delivery for clients.
- Organized and maintained front desk area to create a welcoming environment for clients.
- Welcomed clients with a friendly demeanor, ensuring a positive first impression at EM Nails and Spa.
Server
The Corner Blend
Columbia
08.2024 - 05.2025
- Managed daily tasks and sought opportunities to go beyond requirements and support business targets.
- Used downtime for routine tasks, ensuring timely service delivery.
- Employed strong organizational skills to prioritize and manage daily tasks.
- Assisted team in completing assignments, contributing to goal achievement.
- Evaluated and resolved team challenges through sound judgment.
Hostess
Bernardins
Winston-Salem
08.2023 - 07.2024
- Managed guest flow from reception to dining area while communicating wait times to enhance customer experience.
- Escorted guests to tables, provided menus and discussed daily specials.
- Coordinated front of house operations and rotated server sections for consistent and efficient service.
- Updated seating chart regularly to optimize guest placement and maximize capacity.
- Answered customer phone calls to take delivery or pickup orders.
Hostess
River Birch Lodge
Winston-Salem
08.2022 - 06.2023
- Escorted guests to tables, provided menus and discussed daily specials.
- Managed guest flow from reception to dining area, communicating wait times to enhance guest experience.
- Updated seating chart regularly to optimize table usage and minimize wait times.
- Developed effective communication skills to efficiently seat and organize restaurant during peak periods.
- Answered customer phone calls to take delivery or pickup orders.
Education
High School Diploma - Biology
University of South Carolina
Columbia, South Carolina05-2024
Skills
- Event coordination
- On-site coordination
- Customer service
- Attention to detail
- Organizational skills
- Communication
- Verbal communication
- Troubleshooting
Timeline
Banquet Server
The Palmetto Club
02.2026 - 05.2026
Receptionist
EM Nails and Spa
03.2025 - 05.2026
Server
The Corner Blend
08.2024 - 05.2025
Hostess
Bernardins
08.2023 - 07.2024
Hostess
River Birch Lodge
08.2022 - 06.2023
High School Diploma - Biology
University of South Carolina