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Hi, I’m
Lori Little
Dental Assistant
Asheville,NC
Work Preference
Summary
Front office manager and chair side dental assistant with over 20 years of experience in the dental field. Specializes in enhancing patient experiences through effective communication and comfort during appointments. Expertise in appointment scheduling and patient billing compliance management. Proven operational leadership in restaurant settings, ensuring seamless team management and exceptional customer service.
Overview
25
years of professional experience
3
Certification
Work History
Heartland Complete Care DentistryAvon Park
Front Office Manager/Dental Assistant
04.2017 - 12.2025
Job overview
- Scheduled patient appointments and collected payments with high efficiency.
- Verified and updated patient demographics and medical records accurately.
- Managed telephone communications to address patient inquiries and concerns.
- Ensured accuracy of daily reports, including schedules and bank deposits.
- Maintained licensure and certificates for dental practice to ensure compliance.
- Assisted dentist with x-rays, dental impressions, and chairside support.
- Streamlined reporting processes for patient information and treatment planning.
- Sanitized equipment, cleaned treatment rooms, and restocked supplies after each patient's treatment.
Runway CafeSebring
Co owner
10.2014 - 05.2025
Job overview
- Directed front-of-house operations by coordinating waitstaff, handling cash, and seating guests.
Education
UFGainesville, FL
EFDA Certification/Radiological Health & Safety from Certificate
04-2006
Skills
- Dental radiography
- Oral surgery
- Dental insurance support
- Billing and collections
- Appointment scheduling
- Customer service excellence
- Telephone communication
- Basic life support
Certification
- Radiological Health & Safety, 4/2006 FL. Attending NC Radiology course July 10/11 2026 to be compliant with NC standards.
- Dental X-rays (periapical and Panoramic), Experience with Cone Beam CT scans for dental diagnosis
- EFDA Certification
- BLS certification
- Nitrous Oxide certification
Timeline
Front Office Manager/Dental Assistant
Heartland Complete Care Dentistry
04.2017 - 12.2025
Co owner
Runway Cafe
10.2014 - 05.2025
UF
EFDA Certification/Radiological Health & Safety from Certificate