Lori Bessette
Leland
Summary
Innovative and goal-oriented individual committed to professional development and expert leadership. Handles stress well and quickly flexes with changing demands to consistently meet objectives. Dedicated to keeping records current and finances compliant for optimal operations. Always ready to bring administrative talents to help others with daily tasks or special assignments.
Overview
15
15
years of professional experience
Work History
Registrar
Brunswick County School District
Leland
07.2021 - Current
- Verified student enrollment and withdrawal paperwork accuracy and checked for completion prior to processing.
- Organized, reviewed and filed paperwork for secure recordkeeping.
- Responded in a timely manner to requests for information from various individuals to provide records for incoming and outgoing students.
- Greeted every guest with personable approach and provided knowledgeable service in the counseling department.
- Followed detailed directions from management to complete daily paperwork and computer data entry.
- Produced accurate cumulative file documentation.
- Maintained clean reception area to promote positive, professional environment for clients.
- Streamlined office operations by effectively monitoring and addressing client correspondence and data communications.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to Counseling staff
- Increased customer service success rates by quickly resolving issues.
Data Manager
Brunswick County Schools/Leland Middle
Leland
01.2017 - 07.2021
- Identified and resolved data-handling errors and PowerSchool conflicts.
- Devised and implemented reliable data management procedures to enable usability and security of Student/Staff data.
- Oversaw security and information retention policies and practices according to internal and County-ordered standards.
- Set -up and constructed the scheduling for over 1043 students.
- Set up and controlled user profiles and access levels for each student and staff member.
- Worked closed with DSS and the School Social Worker to make sure needs of all the students were met.
- Tracked attendance compliance and truancy issues. Sent notifications and made calls to Parents/Guardians.
- Maintained files and grading for current and withdrawn students.
Secretary
Brunswick County Schools/Leland Middle
Leland
08.2011 - 01.2017
- Handled daily scheduling tasks and provided administrative support for entire department.
- Entered data into PowerSchool system and updated customer contacts with information to keep records current.
- Scheduled appointments and conducted follow-up calls to parents/guardians.
- Monitored premises, screened visitors, updated logs and issued passes to maintain security.
- Composed internal and external correspondence for Administration/Teachers and reviewed documentation to eliminate errors.
- Maintained office supplies inventory by checking stock and ordering new supplies as needed.
- Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
- Provided clerical support to Administration and employees by copying, faxing and filing documents.
- Answered multi-line phone system and greeted callers enthusiastically.
Substitute Teacher/Tutor
Brunswick
Leland
08.2009 - 08.2011
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Took over class for regular classroom teacher, managing assignments, student needs and recordkeeping.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Kept accurate and current attendance records and assignment sheets to maintain file compliance.
- Collaborated with teaching staff to implement coordinated educational strategies and student support networks.
- Worked with principal's office on disciplinary and safety issues.
- Provided instruction for students in core subject areas.
- Maintained day-to-day classroom management and discipline to promote learning initiatives.
Education
Bachelor of Arts - Allied Legal Arts
University of Central Florida
Orlando, FL06.1991
Skills
- Spreadsheet management
- Filing and data archiving
- Multi-line phone proficiency
- Mail handling
- Sorting and labeling
- Database Management
- Reading comprehension
- Microsoft Office
- Compassion
- Teamwork
- Good telephone etiquette
Timeline
Registrar
Brunswick County School District
07.2021 - Current
Data Manager
Brunswick County Schools/Leland Middle
01.2017 - 07.2021
Secretary
Brunswick County Schools/Leland Middle
08.2011 - 01.2017
Substitute Teacher/Tutor
Brunswick
08.2009 - 08.2011
Bachelor of Arts - Allied Legal Arts
University of Central Florida
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