Loretta Maloy
Clayton
Summary
2+ years of experience driving experience. Improved workplace health measures, achieving 100% accuracy in the COVID-19 testing facility in just 2 months. Enhanced warehouse operations, resulting in 200+ packages being sorted daily.
Experienced with client-centered therapeutic techniques, fostering relaxation and physical well-being. Utilizes deep tissue and Swedish massage methods to address specific client needs effectively. Track record of maintaining tranquil environment, ensuring client comfort and satisfaction through professional and personalized care.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Dump Truck Driver
Sullivan Eastern
04.2025 - Current
- Hauled materials for road construction, large industrial use, construction and agriculture.
- Maintained a clean driving record while operating heavy machinery in challenging weather conditions or congested traffic areas.
- Maintained truck logs or time recordings as required by state and company policies and regulations.
- Weighed in and out at scales for load ticketing and legal weight compliance.
City Bus Operator
Go Cary
07.2024 - 04.2025
- Provided passenger assistance, collected fares and offered schedule and route information.
- Provided excellent customer service by greeting each passenger warmly upon boarding the bus and answering any questions about routes or fares.
- Completed required training programs to stay updated on industry regulations and best practices for public transportation services.
- Reduced route-based complaints by promptly addressing and resolving passenger concerns and inquiries.
Dump Truck Driver And OSHA 10 Certified
Fred Smith
10.2023 - 04.2024
- Full-time
- Operated with safety and skill to avoid accidents and delays.
- Maneuvered trucks to correct locations for material drops, working with large equipment operators to correctly position loads for best distribution.
- Maintained required daily logs, vehicle inspection records and mileage.
RCA rural carrier assistant
Usps
06.2023 - 10.2023
- Part-time
- June 2023-Oct 2023
- Consistently utilized my POV to transport parcels and mail to CBU's and homes, demonstrating strong attention to detail and accuracy. Enhanced the efficiency of postal deliveries.
Delivery Driver
Federal Express
01.2023 - 06.2023
- Delivered packages to customer doorsteps and business offices.
- Utilized GPS to plan delivery routes with focus on efficiency and deadline management.
- Maintained clean driving record and observed relevant traffic laws to reduce risks.
- Handled packages with care to prevent damage during transit, ensuring that all items arrived in the same condition as when they were initially picked up.
Inbound Call Center Representative
Charter Spectrum
09.2022 - 01.2023
- Reduced call wait times by efficiently managing call queues and prioritizing urgent requests.
- Answered phone with friendly greeting to create positive inbound calling experience for customers.
- Handled high volume of inbound calls per shift to offer callers product and service information and generate quotes.
- Maintained high-quality service standards for all inbound calls, ensuring prompt and accurate assistance.
CDL Truck Driver
Amazon
10.2020 - 08.2022
- Streamlined operations with thorough route planning and effective communication between drivers, dispatchers, and warehouse staff.
- Dropped and hooked trailers and changed configuration of equipment.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
Licensed Massage Therapist
Essentials Massage And Facials
10.2019 - 03.2020
- Effectively managed time to ensure all appointments ran smoothly without compromising the quality of service provided to clients.
- Improved overall wellness for clients by performing various massage techniques, including deep tissue, Swedish, and hot stone massages.
- Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
- Participated in ongoing professional development opportunities to stay current on industry trends and enhance skillset as a therapist.
Licensed Massage Therapist
Hand And Stone
05.2017 - 03.2019
- Part-time
- Increased client satisfaction by 30% through personalized massage therapy sessions, boosting repeat business and referrals.
Spa Manager/ LMT
Essentials Retreat Spa
08.2016 - 03.2019
- Full-time
- Managed inventory levels to reduce waste by 20%, resulting in cost savings and improved profitability.
- Trained 10 new massage therapists in advanced techniques, improving client satisfaction by 20%.
Office Manager/Patient Care Advocate
A Path To Wellness
11.2014 - 08.2016
- Full-time
- Increased massage therapy client base by 20% through targeted marketing efforts, resulting in higher revenue and improved business growth.
- I am ordering new medication for practice.
Education
No Degree - Aesthetics And Nail Technician
Bene's Career Academy
New Port Richey, Florida04.2020
No Degree - Massage Therapy
Cortiva Institute
St. Petersburg, FL04.2012
GED -
Excel High School
Pinellas Park, FL02-2011
Skills
- Commercial driver's license
- Safe driving practices
- Ethics and professionalism
- Deep tissue massage
- Documentation and record keeping
- Customer service
- Office management
- Office administration
Certification
- CDL
- 01/2022 - 01/2022
- 160 driving academy
Timeline
Dump Truck Driver
Sullivan Eastern
04.2025 - Current
City Bus Operator
Go Cary
07.2024 - 04.2025
Dump Truck Driver And OSHA 10 Certified
Fred Smith
10.2023 - 04.2024
RCA rural carrier assistant
Usps
06.2023 - 10.2023
Delivery Driver
Federal Express
01.2023 - 06.2023
Inbound Call Center Representative
Charter Spectrum
09.2022 - 01.2023
CDL Truck Driver
Amazon
10.2020 - 08.2022
Licensed Massage Therapist
Essentials Massage And Facials
10.2019 - 03.2020
Licensed Massage Therapist
Hand And Stone
05.2017 - 03.2019
Spa Manager/ LMT
Essentials Retreat Spa
08.2016 - 03.2019
Office Manager/Patient Care Advocate
A Path To Wellness
11.2014 - 08.2016
No Degree - Aesthetics And Nail Technician
Bene's Career Academy
No Degree - Massage Therapy
Cortiva Institute
GED -
Excel High School
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