LORETTA KWAO

Patient Care Technician

NewYork-Presbyterian

06.2017 - 09.2021

Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
Enhanced patient satisfaction by providing compassionate and attentive care.
Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
Maintained clean and safe environment to promote patient safety and comfort.
Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
Fostered strong relationships with colleagues, contributing to a collaborative work environment that prioritized teamwork among staff members.
Promoted a safe and inclusive healthcare environment, adhering to policies and procedures while advocating for the well-being of all patients.
Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Facilitated smooth transitions between shifts by maintaining thorough documentation of patient care activities and observations.
Recognized potential emergencies promptly, initiating appropriate action to stabilize patients until further assistance arrived.
Reduced stress for patients and families through effective communication and empathetic support.
Demonstrated adaptability by working effectively with patients of diverse backgrounds and medical conditions, providing personalized care for each individual.
Supported needs of residents under long-term care.