Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Lorena Guardado

Wilmington,NC

Summary

Resourceful and experienced worker offering expertise in customer service, travel coordination and file management. Detail-oriented team player with strong organizational skills. Handles multiple projects simultaneously with a high degree of accuracy.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Executive Assistant to CEO

ITI Technologies
06.2019 - 08.2025
  • Managed calendar and scheduling for CEO and employees, coordinating meetings, appointments, and travel arrangements
  • Screened and prioritized incoming emails, calls, and correspondence for CEO, ensuring timely response follow-up
  • Maintained strict confidentiality of sensitive information while handling administrative tasks for the CEO’s office
  • Provided administrative support with document management
  • Point of contact between company and third-party businesses servicing company property

Sales and Service Agent

Homewood Suites/Suburban Extended Stay
09.2014 - 06.2019
  • Managed the front desk area during high-volume periods, effectively handling multiple tasks while maintaining a calm demeanor
  • Maintained well-developed relationships with customers and fellow employees using strong problem-solving and positive engagement skills.
  • Cross-trained and provided backup support for organizational leadership.

Education

Associate of science -

Rowan-Cabarrus Community College
Concord, NC
05.2013

Skills

  • Customer service
  • Document handling
  • Invoice processing
  • Calendar management

Certification

  • Forklift certified
  • DOT/IATA hazmat certified

Languages

Spanish - Intermediate
English

Timeline

Executive Assistant to CEO

ITI Technologies
06.2019 - 08.2025

Sales and Service Agent

Homewood Suites/Suburban Extended Stay
09.2014 - 06.2019

Associate of science -

Rowan-Cabarrus Community College

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Lorena Guardado