Lois Hope
CLINTON
Summary
Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Detail-oriented team player. Offering these skills and strong work ethic.
Overview
37
37
years of professional experience
Work History
Office Manager
Sam Hope Farms
06.1999 - Current
- Oversee office bookkeeping payroll, accounts receivable and payable.
- Managed compliance to keep organization operating within legal and regulatory guidelines for tax preparations.
- Prepare invoices for billing, maintained office files and attention to detail.
- Resolving conflicts with the farming operations.
Service Representative
Sprint Telephone
04.1987 - 05.1999
- Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Maintained and managed customer files and databases.
- Processed customer adjustments, resolving errors to ensure customer satisfaction.
Education
Associate of Science - Business Administration
Sampson Community College
Clinton, NC06.1975
High School Diploma -
Hobbton High School
Newton Grove, NC06.1973
Skills
* Administrative Support
- Data Entry
- Payroll Processing
- Account Reconciliation
- Computer Skills
- Customer Service
Timeline
Office Manager
Sam Hope Farms
06.1999 - Current
Service Representative
Sprint Telephone
04.1987 - 05.1999
Associate of Science - Business Administration
Sampson Community College
High School Diploma -
Hobbton High School
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