Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lois Hope

CLINTON

Summary

Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Detail-oriented team player. Offering these skills and strong work ethic.

Overview

37
37
years of professional experience

Work History

Office Manager

Sam Hope Farms
06.1999 - Current
  • Oversee office bookkeeping payroll, accounts receivable and payable.
  • Managed compliance to keep organization operating within legal and regulatory guidelines for tax preparations.
  • Prepare invoices for billing, maintained office files and attention to detail.
  • Resolving conflicts with the farming operations.

Service Representative

Sprint Telephone
04.1987 - 05.1999
  • Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Maintained and managed customer files and databases.
  • Processed customer adjustments, resolving errors to ensure customer satisfaction.

Education

Associate of Science - Business Administration

Sampson Community College
Clinton, NC
06.1975

High School Diploma -

Hobbton High School
Newton Grove, NC
06.1973

Skills

* Administrative Support

  • Data Entry
  • Payroll Processing
  • Account Reconciliation
  • Computer Skills
  • Customer Service

Timeline

Office Manager

Sam Hope Farms
06.1999 - Current

Service Representative

Sprint Telephone
04.1987 - 05.1999

Associate of Science - Business Administration

Sampson Community College

High School Diploma -

Hobbton High School

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Lois Hope