Lorraine Jackson
High Point
Summary
Diligent desired position with strong background in PR skills organized and dedicated Administration and support professional, with great attention to detail. Work well independently to carry out assignments, maintain impeccable files and organized materials. Demonstrate strong analytical, communication and teamwork skills, proven ability to quickly adapt to new environment. Eager to contribute to team success and further develop professional skills. Equipped with strong problem-solving ability and a willingness to learn.
Overview
41
41
years of professional experience
Work History
Caregiver
HomeInstead
03.2022 - 01.2024
- Assisted clients with daily living activities, ensuring safety and comfort.
- Provided companionship and emotional support to enhance client well-being.
- Administered prescribed medications according to established guidelines.
- Monitored client health, reporting changes to healthcare professionals promptly.
Instructor/classroom & Online
Shaw University
02.2007 - 07.2018
- Developed and delivered engaging course materials to enhance student learning experiences.
- Facilitated discussions and activities to promote critical thinking among students.
- Assessed student performance through various evaluation methods to ensure academic standards.
- Collaborated with faculty to design curriculum aligned with institutional goals and objectives.
- Developed and implemented engaging lesson plans to enhance student learning outcomes.
Administrator Assistant
St. Gales Manor
10.2012 - 08.2014
- Organized schedules and meetings for management, enhancing time efficiency.
- Managed correspondence and documentation, ensuring accuracy and timely responses.
- Assisted in project coordination, supporting team objectives through effective communication.
- Implemented office procedures to streamline administrative tasks and improve workflow.
Owner Facing Challenges Family Care Home
Lorraine Jackson
01.2007 - 12.2011
- Oversaw daily operations and staff management to ensure quality care delivery.
- Developed and implemented safety protocols to enhance resident well-being.
- Coordinated individual care plans with multidisciplinary teams for optimal support.
- Trained and mentored new staff on operational procedures and best practices.
- Monitored compliance with regulatory standards and maintained documentation accuracy.
- Facilitated communication between residents, families, and healthcare providers effectively.
- Ensured proper medication administration for all residents through close coordination with healthcare providers and careful record-keeping practices.
- Developed trusting relationships with each resident through empathy-based interactions focusing on trust-building techniques.
- Kept accounts, resident files and regulatory paperwork current and accurate with diligent attention to administrative requirements.
- Oversaw home inventory of supplies and groceries by tracking use and placing new orders.
- Assisted staff with maintaining residents' health by scheduling medical appointments and arranging transportation.
- Mentored and coached staff to improve performance and interactions with residents.
- Ensured safety and well-being of residents, conducting regular home inspections and coordinating necessary maintenance.
- Maintained compliance with state regulations, completing detailed documentation for licensing requirements and audits.
- Assisted residents with basic hygiene and healthcare needs.
- Mentored new staff members, providing support and guidance in order to foster professional growth and development within their roles.
- Cultivated a positive living environment by organizing social events and outings designed to foster camaraderie among residents.
- Offered learning opportunities to help residents develop important life skills.
- Scheduled physician and other appointments for residents, providing transportation to each visit.
- Protected clients' monies and property by tracking spending and reconciling accounts.
Assistant Clerk of Court
Guilford County Clerk of Court
09.1982 - 01.1986
- Assisted in managing court documents and records for accuracy and compliance.
- Supported clerical functions, including data entry and filing, to streamline office operations.
- Coordinated scheduling of court hearings and maintained updated calendars for staff.
- Facilitated communication between court personnel and the public to enhance service delivery.
Education
Master of Science - Healthcare Administration
Strayer University
4900 Kroger Blvd, Suite 400,Greensboro, NC 2740705-2010
Master of Arts - Educational Leadership And Management
High Point University
One University Parkway, High Point, NC 2726805-2005
Bachelor of Arts - Criminal Justice
Shaw University
118 E. South Street, Raleigh, NC 2760105-2000
Associate of Applied Science - Secretarial Science
Guilford Technical Community College
Jamestown, NC05-1982
High School Diploma -
High Point Central High School
801 Ferndale Blvd, High Point, NC 2726206-1974
Skills
Great PR Skills, excellent tying skills, team player, great computer skills, organizational skills, filing, great correspondence and communication skills
Timeline
Caregiver
HomeInstead
03.2022 - 01.2024
Administrator Assistant
St. Gales Manor
10.2012 - 08.2014
Instructor/classroom & Online
Shaw University
02.2007 - 07.2018
Owner Facing Challenges Family Care Home
Lorraine Jackson
01.2007 - 12.2011
Assistant Clerk of Court
Guilford County Clerk of Court
09.1982 - 01.1986
Master of Science - Healthcare Administration
Strayer University
Master of Arts - Educational Leadership And Management
High Point University
Bachelor of Arts - Criminal Justice
Shaw University
Associate of Applied Science - Secretarial Science
Guilford Technical Community College
High School Diploma -
High Point Central High School