Lizbeth Santiago- Jimenez
Tarboro
Summary
Dynamic and dedicated professional with exceptional customer service skills and a strong work ethic, honed at Tokyo Cafe. Proven expertise in cash handling and guest engagement, consistently ensuring customer satisfaction and loyalty. Recognized for training new staff and maintaining a clean, organized environment to enhance the overall dining experience.
Overview
1
1
year of professional experience
Work History
Server
Tokyo Cafe
11.2021 - 10.2022
- Assisted customers with inquiries and provided product recommendations.
- Maintained cleanliness and organization of work area to enhance customer service
- Collaborated with team members to streamline service during peak hours.
- Handled customer complaints professionally, ensuring satisfaction and loyalty.
- Trained new staff on cash register operations and customer service protocols
- Monitored inventory levels, assisting in restocking items as needed.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
Cashier
Tokyo Cafe
11.2021 - 10.2022
- Processed customer transactions efficiently using point-of-sale system.
- Maintained cleanliness and organization of work area to enhance customer experience.
- Balanced cash drawer accurately at the beginning and end of shifts.
- Collaborated with team members to streamline service during peak hours.
- Trained new staff on cash register operations and customer service protocols.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Education
High School Diploma -
North Edgecombe High School
Leggett, NCSkills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Time management skills
- Bilingual skills
- Organizational skills
- Expertise in cleaning
Languages
Spanish
Full Professional
Timeline
Server
Tokyo Cafe
11.2021 - 10.2022
Cashier
Tokyo Cafe
11.2021 - 10.2022
High School Diploma -
North Edgecombe High School