Liza Thompson

• Evaluate agricultural loan request for crop operations and ensure loan documentation is complete and accurate
• Conduct credit analysis to determine borrower's creditworthiness, collateral, capital, and character
• Work collaboratively with loan officers, risk managers, and loan committee to facilitate smooth loan processing.
• Pipeline monitoring of booked loans with periodic review of third-party crop verification reports, confirmation of crop insurance summaries, and vendor storage measurements.
• Identify and report any deteriorating loans and conduct account reconciliations to assist loan officer in establishing repayment plan with grower.

• Managed a pipeline of mortgage applications for assigned Loan Officers using CRM/Salesforce.
• Set up files using department checklist and submitted on-time for processing.
• Supported loan processing by compiling applicant documentation such as credit reports, employment verifications, and borrower financial documents.
• Facilitated smooth loan closings by coordinating with title companies, attorneys, and applicants.

Mortgage Loan Processor (February 2017 - September 2019)

• Prepared loan packages for underwriting submission, addressing any conditions as needed and completed required verifications on credit, financial documents, and employment history.
• Managed a high volume of mortgage loan applications (averaged 30+ loan per month; closed 50+ loans in May 2019), ensuring timely processing and approval.
• Coordinated with internal departments (e.g., Underwriting, Compliance, Closing) to facilitate efficient loan processing and collaborated with external vendors (e.g., Appraisers, Title Companies/Closing Attorneys, Insurance Agents) to ensure timely closings.
• Provided regular updates on loan status via email, phone, and company online portal to Loan Officers, Applicants, and Real Estate Agents.

Mortgage Loan Coordinator (December 2012 - February 2017/ September 2019 - October 2022)

• Managed a high volume portfolio for top-producing sales team that closed average of 243 mortgage loans between 2017-2022; with highest production in 2020, closing 337 loans at $153 million.
• Assisted Loan Officers in collections, organization, and verification of required mortgage documentation to include income/asset documents, sales contracts, and title/insurance contact information.
• Provided accurate reporting of loan status for applicants, loan officers, and internal departments using multiple CRMs like Salesforce and Hubspot.
• Entered and updated loan information in the Loan Origination System/ Empower; ordered and tracked appraisals, title work, homeowners insurance, tax transcripts, and equifax verifications (credit supplements, rental verifications).
• Maintained a high level of expertise in Physician Loan Programs with proficient knowledge of Conventional and Government Loan Program guidelines, enabling tailored recommendations for clients based on their unique financial needs.
• Drafted Pre-Approval letters, issued RESPA Disclosures, readied Truth-in-Lending Disclosures, and generated Closing Disclosures, delivering important information about loan APR and repayment terms.