Summary
Overview
Work History
Education
Skills
Websites
Timeline
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Liz Posnanski

Charlotte

Summary

Performer with a background in customer service and childcare. Outgoing people-person who loves to solve problems, interact with as many people as possible, and give 100% to any and all situations.

Overview

4
4
years of professional experience

Work History

Theatre Coach

Limelight Kids
08.2025 - Current
  • Implemented engaging lesson plans to teach children about the world through the use of theatre games and techniques
  • Mentored students in character development techniques, enhancing their confidence
  • Work with both elementary and preschool aged children to use theatre as a technique for social and emotional learning
  • Managed after-school drama club activities, fostering a sense of community among participating students.

Guest Service Representative

Blume Studios
08.2025 - Current
  • Delivered exceptional customer service, addressing inquiries and resolving issues promptly.
  • Managed front desk operations, ensuring smooth check-in and check-out processes.
  • Contributed positively towards creating a welcoming atmosphere
  • Get the guests excited and ready to start their games by going over rules and ensuring everyone is on time and ready

Salesperson

New Age Marketing
06.2025 - 07.2025
  • Developed strong customer relationships through effective communication and product knowledge.
  • Delivered exceptional service, resolving customer inquiries and complaints promptly.
  • Collaborated with team members to enhance sales strategies and improve performance.
  • Boosted sales by consistently engaging with customers and addressing their needs effectively.

Game Master

Escape Tactic
06.2023 - 05.2025
  • Watch and help out groups during their time in the escape room
  • Make the customer’s experience fun and worthwhile
  • Daily cleaning to make sure the establishment is presentable
  • Resetting the rooms after groups and fixing any problems within the rooms

Summer Camp Front Office Staff and Extended Day

Summer at Providence Day School
06.2022 - 08.2022
  • Monitor and help during summer camp lunch time for all the different summer camps
  • Answer parents’ questions on the phone, email, or in person
  • Be on call if a summer camp needed support or emergency help
  • Extended day care was staying and watching the kids until their parents came

Hostess

P.F. Chang’s
02.2022 - 05.2022
  • Greet and seat people at tables according to server order
  • Be the first person to greet and make customers feel welcome
  • Answer the phone
  • Use technology in order to pre-seat reservations and constantly update the seating chart on the program

Costume Technician

Carowinds
06.2021 - 08.2021
  • Worked in the costume shop pulling and fixing costume pieces
  • Got Parade certified in order to help with parade security
  • Did laundry and fixed costumes from the parade nightly for 100+ entertainers

Education

BA - Theatre Performance

University of North Carolina At Charlotte
Charlotte, NC
05.2025

Skills

  • Customer Service
  • Writing
  • Public Speaking
  • Improvisational Skills
  • Personable and friendly
  • Building relationships
  • Verbal and written communication
  • Can-do attitude

Websites

Timeline

Theatre Coach

Limelight Kids
08.2025 - Current

Guest Service Representative

Blume Studios
08.2025 - Current

Salesperson

New Age Marketing
06.2025 - 07.2025

Game Master

Escape Tactic
06.2023 - 05.2025

Summer Camp Front Office Staff and Extended Day

Summer at Providence Day School
06.2022 - 08.2022

Hostess

P.F. Chang’s
02.2022 - 05.2022

Costume Technician

Carowinds
06.2021 - 08.2021

BA - Theatre Performance

University of North Carolina At Charlotte

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Liz Posnanski