Litzy S Vidal
Private
Raleigh
1
Language
13
years of professional experience
Dedicated hospitality professional with a strong background in delivering exceptional customer service. Experienced in managing multiple tasks and addressing customer inquiries effectively. Committed to maintaining organized workspaces while contributing to team objectives. Specializes in cash handling and problem-solving, ensuring a positive experience for customers.
Work History
Cashier
4 Months- Greeted customers promptly, answered menu questions, and resolved order issues professionally.
- Prepared bagel and donut orders while maintaining speed and order accuracy during rush periods.
- Restocked pastry, beverage, and register supplies to support uninterrupted front-counter operations.
- Maintained clean, organized service area consistent with food safety and sanitation standards.
- Coordinated opening and closing tasks to ensure efficient daily store readiness.
- Worked flexible schedule and extra shifts to meet business needs.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Private Nanny
12 Years 10 Months- Supervised children's daily routines, ensuring consistent meals, hygiene, and activity schedules.
- Prepared nutritious meals and snacks aligned with family preferences and dietary needs (Baby Bottles)
- Organized educational play, crafts, and age-appropriate activities supporting developmental growth.
- Maintained safe, clean childcare environments through constant monitoring and tidying.
- School pick-ups, drop-offs, and driving duties
- Homework assistance and tutoring
- Light household management (children’s laundry, sanitizing toys, tidying play areas)
- Parent-communications
Cashier
8 Months- Resolved customer inquiries and complaints promptly to uphold store reputation and satisfaction.
- Greeted customers entering store and responded promptly to customer needs.
- Resolved customer inquiries and complaints promptly, enhancing store reputation and customer satisfaction.
- Streamlined checkout procedures, reducing wait times during peak hours for improved customer flow.
- Monitored cash drawer accuracy, reconciling discrepancies to ensure financial integrity at the end of shifts.
- Assisted customers with inquiries upon arrival entering the store and responded promptly to customer needs.
- Applied language proficiency to enhance communication with customers.
- Handled cash management processes to ensure accurate financial transactions.
- Ensured workstation organization for efficient workflow and productivity.
- Engaged in teamwork to enhance overall performance.
- Demonstrated work ethic and integrity to foster a positive workplace.
Dental Receptionist/Dental Assistant
3 Years 11 Months- Verified insurance coverage for treatment procedures, collected co-payments and processed payments accurately.
- Addressed patient inquiries regarding insurance plans and benefits related to treatments, enhancing patient understanding and satisfaction.
- Followed up with patients post dental procedures, scheduled appointments, and addressed concerns to ensure continuity of care.
- Addressed patient inquiries on insurance plans and benefits, clarifying options and enhancing overall satisfaction.
- Received and processed payments for services rendered, including cash and credit transactions.
- Assisted with general administrative duties such as filing and scanning documents, entering data into computer systems, & faxing forms.
- Prepared treatment rooms, sterilized instruments, and maintained infection-control standards for dental procedures.
- Educated patients on oral hygiene, post-treatment care, and appointment follow-up instructions.
- Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
- Explained treatment procedures and instructed patients on home care guidelines.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Improved dental procedure outcomes with accurate preparation of filling and crown materials.
- Assisted dentists by passing instruments, suctioning intraoral fluids, adding water, helping with dental cleaning, crowns and mixing materials for fillings, casts and impressions.
Assistant Manager
1 Year 6 Months- Managed daily store operations, scheduling staff, assigning tasks, and overseeing inventory control to ensure efficiency.
- Oversaw daily store operations, managing staff and inventory to support overall store performance.
- Helped oversee the daily operations of the store, managing staff and inventory.
- Trained new employees in product knowledge, customer service protocols, cash handling procedures, and safety regulations.
- Assumed various job roles to ensure smooth business operations.
- Collaborated with senior management to evaluate goal achievement and identify areas for operational improvement.
- Monitored inventory levels, replenished merchandise, and maintained accurate stock organization.
- Supervised day-to-day operations to meet performance, quality and service expectations.
Server
2 Years 11 Months- Anticipated customer needs and responded promptly, enhancing overall service experience.
- Provided excellent customer service by anticipating needs and responding promptly to requests.
- Greeted and accommodated guests, building a positive experience from first interaction.
- Demonstrated ability to interact with customers in a friendly and professional manner.
- Delivered exceptional dining service to residents, ensuring satisfaction and comfort.
- Prepared and served food and beverages to customers.
- Monitored guest satisfaction during meal service, replenishing drinks and addressing additional requests to maintain comfort.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Ensured resident satisfaction and comfort through attentive dining service.
Education
High School Diploma
Skills
Customer engagement
Sales support
Refunds and exchanges
Customer service
Product restocking
Store maintenance
Cleaning and sanitizing
Transaction processing
Complex problem solving
ID verification
Customer identification
Guest relations
Promotional sales
Transaction recording
Accomplishments
- Completed manager training program.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
LANGUAGES
Spanish Bilingual
Timeline
Cashier
Bagel King & Donuts
07.2026 - CurrentRead More
Cashier
China Wok
02.2026 - 10.2026Read More
Dental Receptionist/Dental Assistant
Merritt Family Dental
01.2022 - 12.2025Read More
Assistant Manager
LIDS
07.2020 - 01.2022Read More
Server
Edgehill Nursing Home
08.2018 - 07.2021Read More
Private Nanny
Private
01.2014 - CurrentRead More
Stamford High School
High School Diploma
Read More