Summary
Overview
Work History
Education
Skills
Timeline
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LISA WINTERS

Fayetteville

Summary

Experienced Salesperson with 13 years of success in building relationships with customers, driving sales, and increasing customer satisfaction. Proven track record of exceeding sales goals and providing exceptional customer service.

Overview

9
9
years of professional experience

Work History

Sales Associate

City Furniture/Ashley Home Furnishings
02.2020 - 07.2023
  • Exceeded sales goals by 30%, fostering customer loyalty and generating 20% in repeat business through exceptional customer service and up-selling
  • Utilized product knowledge to effectively promote products, attracting new customers and maintaining relationships through education
  • Built and managed customer lead database, executing successful marketing campaigns leveraging customer data
  • Demonstrated proficiency in various computer technologies and programs, streamlining lead generation, follow-up, and sales invoicing processes

Broker & Agent

HomeBay Inc
02.2018 - 01.2020
  • Utilized strong communication and rapport-building skills to successfully close sales and achieve targets
  • Drafted, negotiated, and finalized sales contracts, ensuring accuracy and customer satisfaction
  • Efficiently managed a large CRM platform with a high volume of transactions
  • Oversaw contracts, negotiations, and all sales aspects to exceed customer expectations and finalize purchases

On-Site Sales Agent

DR Horton
02.2017 - 02.2018
  • Conducted property showings, highlighting features and benefits to potential buyers
  • Guided buyers through the home-building process, ensuring a smooth experience
  • Facilitated successful sales and purchases of properties, providing guidance to clients
  • Built strong relationships with local realtors, enhancing marketing efforts
  • Achieved 50+ successful sales in two years, averaging 25 sales per year, with a closing rate of 75%

Broker & Agent

Easy Street Realty
05.2014 - 02.2017
  • Proactively engaged with prospects and hot leads to ensure consistent follow-up
  • Built and managed large client base by delivering exceptional customer service and meeting individual needs
  • Scheduled and conducted property viewings, effectively showcasing houses and plots to potential buyers
  • Facilitated mortgage financing options for clients, ensuring seamless transactions
  • Converted internet leads into successful real estate transactions through effective communication and negotiation
  • Provided advice on investment opportunities and analyzed properties of interest to buyers

Education

Real Estate FREC - Minor in Education

Broker State
Orlando, FL

Skills

  • Hard: Home Building Process, Scheduling, Contracts, Document Writing, Purchase Agreements, Closing Statements, Negotiating, CRM, Market Research, Sales, Consultative Selling
  • Soft: Customer Service, Relationship Building, Communication, Persuasiveness, Problem-Solving, Attention-to-Detail, Adaptability, Flexibility, Time Management, Organization, Articulate

Timeline

Sales Associate

City Furniture/Ashley Home Furnishings
02.2020 - 07.2023

Broker & Agent

HomeBay Inc
02.2018 - 01.2020

On-Site Sales Agent

DR Horton
02.2017 - 02.2018

Broker & Agent

Easy Street Realty
05.2014 - 02.2017

Real Estate FREC - Minor in Education

Broker State

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LISA WINTERS