Experienced Salesperson with 13 years of success in building relationships with customers, driving sales, and increasing customer satisfaction. Proven track record of exceeding sales goals and providing exceptional customer service.
Overview
9
9
years of professional experience
Work History
Sales Associate
City Furniture/Ashley Home Furnishings
02.2020 - 07.2023
Exceeded sales goals by 30%, fostering customer loyalty and generating 20% in repeat business through exceptional customer service and up-selling
Utilized product knowledge to effectively promote products, attracting new customers and maintaining relationships through education
Built and managed customer lead database, executing successful marketing campaigns leveraging customer data
Demonstrated proficiency in various computer technologies and programs, streamlining lead generation, follow-up, and sales invoicing processes
Broker & Agent
HomeBay Inc
02.2018 - 01.2020
Utilized strong communication and rapport-building skills to successfully close sales and achieve targets
Drafted, negotiated, and finalized sales contracts, ensuring accuracy and customer satisfaction
Efficiently managed a large CRM platform with a high volume of transactions
Oversaw contracts, negotiations, and all sales aspects to exceed customer expectations and finalize purchases
On-Site Sales Agent
DR Horton
02.2017 - 02.2018
Conducted property showings, highlighting features and benefits to potential buyers
Guided buyers through the home-building process, ensuring a smooth experience
Facilitated successful sales and purchases of properties, providing guidance to clients
Built strong relationships with local realtors, enhancing marketing efforts
Achieved 50+ successful sales in two years, averaging 25 sales per year, with a closing rate of 75%
Broker & Agent
Easy Street Realty
05.2014 - 02.2017
Proactively engaged with prospects and hot leads to ensure consistent follow-up
Built and managed large client base by delivering exceptional customer service and meeting individual needs
Scheduled and conducted property viewings, effectively showcasing houses and plots to potential buyers
Facilitated mortgage financing options for clients, ensuring seamless transactions
Converted internet leads into successful real estate transactions through effective communication and negotiation
Provided advice on investment opportunities and analyzed properties of interest to buyers
Education
Real Estate FREC - Minor in Education
Broker State
Orlando, FL
Skills
Hard: Home Building Process, Scheduling, Contracts, Document Writing, Purchase Agreements, Closing Statements, Negotiating, CRM, Market Research, Sales, Consultative Selling