Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
References
Timeline
Generic

Lisa Wilson

Hendersonville

Summary

Dynamic professional with a proven track record as a Forest Therapy Guide at EarthforaPillow, excelling in customer service and client relationship management. Successfully developed interactive activities, enhancing customer loyalty and satisfaction. Adept at public speaking and team collaboration, fostering nature connectedness.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Forest Therapy Guide

EarthforaPillow
Oahu
10.2024 - Current
  • Developed and implemented strategies that increased customer satisfaction and loyalty.
  • Created marketing campaigns to attract new customers, driving engagement and growth.
  • Analyzed industry trends to formulate competitive strategies and identify new opportunities.
  • Maintained client relationships through superior customer service and support.
  • Collaborated with owners on joint ventures, optimizing resource sharing for mutual benefit.
  • Identified opportunities for expansion and diversification to enhance market presence.
  • Designed interactive activities for children and families to further nature connectedness.

Private Chef

Self-employeed
Hendersonville
05.2009 - 11.2023
  • Assisted in the development of recipes using fresh, seasonal ingredients.
  • Managed food inventory and restocked supplies when necessary.
  • Created detailed invoices for clients detailing cost of services rendered as well as any additional charges incurred.
  • Attended culinary classes to stay abreast of new trends in cuisine styles and preparation methods.

Field Trip Guide and Greenhouse Manager

Apple Works Orchard
Trafalgar
03.2001 - 04.2009
  • Explained exhibits in a clear, concise manner to ensure understanding by all visitors. Created Curriculum for Greenhouse field trip.
  • Worked closely with volunteers who assisted with guiding activities.
  • Greeted guests upon arrival and provided them with necessary safety instructions.
  • Monitored guest behavior on the premises according to safety regulations.
  • Developed new tour routes to keep things fresh and exciting for repeat visitors.
  • Provided detailed tours of the farm, highlighting interesting facts and stories.
  • Maintained order during large groups' visits, ensuring that everyone was able to enjoy their time.

Education

Bachelor of Science - Biology/Environmental Science

Hanover College
Hanover IN
05-1993

Skills

  • Customer service
  • Public speaking
  • Client relationship management
  • Activity design
  • Tour planning
  • Safety compliance
  • Team collaboration

Affiliations

  • Writer Oahu Writers Retreat member
  • Hiker
  • Land O' Sky garden club member.
  • Assistance League of Hawaii volunteer with OWL program.
  • Historic Johnson Farm garden volunteer and docent. Candlelight dinner chef.

Accomplishments

  • Published in inaugural issue Shinrin Yoku Association Journal

Certification

  • Shinrin Yoku ISO certified Forest Therapy Guide
  • University of Derby completed Nature Connectedness Course

References

References available upon request.

Timeline

Forest Therapy Guide

EarthforaPillow
10.2024 - Current

Private Chef

Self-employeed
05.2009 - 11.2023

Field Trip Guide and Greenhouse Manager

Apple Works Orchard
03.2001 - 04.2009

Bachelor of Science - Biology/Environmental Science

Hanover College

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Lisa Wilson