Lisa Respress
Mount Holly
Summary
HR professional with 3+ years of experience supporting full-cycle human resources operations across corporate and high-volume environments. Skilled in employee relations, benefits administration, onboarding/offboarding, and HRIS management. Known for improving HR processes, ensuring compliance, and delivering a strong employee experience. Currently pursuing SHRM-CP certification (July 2026). Seeking an HR Generalist role to contribute to broader HR strategy and organizational effectiveness.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Human Resources Specialist (Benefits & HR Operations)
Sonic Automotive
Charlotte
06.2024 - Current
- Administer employee benefits programs while supporting broader HR operations across a multi-location workforce
- Serve as a primary point of contact for HR inquiries, resolving issues related to benefits, policies, and employment matters
- Track and manage Leave of Absence (LOA) cases in alignment with company policies and regulatory requirements
- Maintain HRIS data integrity and accurate employee records
- Collaborate with benefit vendors and carriers to resolve claims and coverage issues
- Support open enrollment processes, employee education, and communication initiatives
- Administer maternity and paternity pay
- Manage the benefits inbox and respond to employee inquiries regarding benefit enrollment, life events, escalations, and general questions
Human Resources Specialist
Sonic Automotive
Charlotte
10.2023 - 06.2024
- Provided HR support across onboarding, employee relations, and HRIS
- Coordinated onboarding/offboarding with compliance
- Acted as first point of contact for HR inquiries
- Partnered with managers on HR policies
- Maintained employee records and compliance
- Managed timekeeping and screenings
Human Resources Specialist (Contract)
Robert Half (Sonic Automotive)
Charlotte
08.2023 - 10.2023
- Supported HR operations during high-volume periods
- Processed onboarding and HRIS updates in UKG
- Assisted with HR reporting and compliance tracking
- Coordinated screenings
Human Resources Assistant
Walmart
Charlotte
03.2022 - 08.2023
- Supported HR operations and onboarding via ServiceNow
- Responded to employee HR inquiries
- Maintained employee data and reporting
- Assisted with compliance processes
Human Resources Assistant (Contract)
Robert Half (Walmart)
Charlotte
10.2021 - 03.2022
- Processed onboarding documentation and HRIS updates
- Supported compliance initiatives
- Assisted HR leadership with documentation
Education
Bachelor of Science - Management
University of Phoenix
Skills
- Employee Relations
- HR Support
- Benefits Administration
- Open Enrollment
- HR Compliance
- HRIS Systems
- Onboarding
- Offboarding
- Policy Interpretation
- Manager Support
- Leave of Absence Administration
- Process Improvement
- HR Operations
- Microsoft Office Suite
Certification
- SHRM-CP, In Progress, 07/2026
Timeline
Human Resources Specialist (Benefits & HR Operations)
Sonic Automotive
06.2024 - Current
Human Resources Specialist
Sonic Automotive
10.2023 - 06.2024
Human Resources Specialist (Contract)
Robert Half (Sonic Automotive)
08.2023 - 10.2023
Human Resources Assistant
Walmart
03.2022 - 08.2023
Human Resources Assistant (Contract)
Robert Half (Walmart)
10.2021 - 03.2022
Bachelor of Science - Management
University of Phoenix