Lisa Renner
Durham
Summary
Reliable and adaptable professional with a solid background in factory operations and customer service. Known for strong attention to detail, ensuring quality standards, and fostering a safe work environment.
Overview
26
26
years of professional experience
Work History
Factory Production Worker
Adecco Staffing Agency
Durham
01.2025 - Current
- Loaded parts onto conveyor belts to ensure efficient processing.
- Operated machinery to fabricate and assemble product components.
- Moved items between machines, conveyors, and transport equipment to meet production needs.
- Examined final products for conformance with quality and design standards.
- Sorted and packaged products for timely processing and shipment.
- Adhered to established safety protocols to maintain a safe working environment.
Front End Cashier
McDonald's
Ronkonkoma
04.2012 - 05.2015
- Processed customer transactions efficiently at high-volume fast-food restaurant.
- Assisted customers with menu selections and special requests during peak hours.
- Maintained cleanliness and organization of front counter and dining area.
- Managed cash register operations, ensuring accurate cash handling and timely balance reconciliation.
- Trained new cashiers on systems and customer service protocols effectively.
- Resolved customer inquiries and issues promptly, contributing to improved satisfaction.
- Handled cash, card, check, gift card and coupon transactions for customer purchases.
- Greeted customers warmly and provided tailored assistance to meet individual needs.
- Packed and bagged products according to customer preferences.
- Kept register terminal area and store clean and orderly.
Telemarketer
Oaktree
Bohemia
03.2009 - 02.2012
- Conducted outbound calls to engage potential customers and promote products.
- Delivered clear product information to assist customers in making informed decisions.
- Collaborated with team members to refine scripts, enhancing call strategies and effectiveness.
- Handled customer inquiries and resolved issues effectively during calls.
- Participated in training sessions to stay updated on product offerings and sales techniques.
- Maintained accurate logs of calls and customer responses for future reference.
- Cultivated relationships with customers, leading to increased sales opportunities.
- Handled inbound telephone calls from interested customers.
- Maintained up-to-date knowledge of company products and services.
- Greeted customers in a friendly, professional manner on the phone.
- Achieved daily, weekly, and monthly call quotas established by management team.
- Attended training sessions on a regular basis to stay updated on changes in industry regulations.
Head Cashier
Kmart, Sears Holding
West Babylon
09.2000 - 04.2009
- Handled cash, credit, and gift card payments accurately during transactions.
- Processed customer transactions accurately and efficiently using point-of-sale systems, ensuring a smooth checkout experience.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Assisted customers with product inquiries and provided exceptional service.
- Greeted customers and answered any questions they had about the store's products and services.
- Maintained cleanliness and organization of checkout areas and merchandise displays.
- Promoted sales and special offers, contributing to increased customer engagement and satisfaction.
- Trained new cashiers on register operation and customer service techniques, fostering a knowledgeable and efficient team.
- Performed tasks assigned by management to support store operations.
Education
High School Diploma -
Connetquot High School
Bohemia, NY06-1991
Skills
- Machinery operation
- Quality inspection
- Safety compliance
- Equipment maintenance
- Production scheduling
- Parts sorting
Timeline
Factory Production Worker
Adecco Staffing Agency
01.2025 - Current
Front End Cashier
McDonald's
04.2012 - 05.2015
Telemarketer
Oaktree
03.2009 - 02.2012
Head Cashier
Kmart, Sears Holding
09.2000 - 04.2009
High School Diploma -
Connetquot High School