Summary
Overview
Work History
Education
Skills
Certification
Positions
Employee Relations
Specialist/Focus/Expertise
Safety
Policy Development
Finance
Systems Management - HRIS/HRMS
Specialization Areas
References
Timeline
Generic

Lisa R. Armstrong

Fayetteville

Summary

Senior Human Resources Manager with extensive experience at Cascades, specializing in labor law compliance and employee engagement. Led initiatives that significantly improved workforce morale and retention rates, while successfully implementing HRIS solutions. Skilled in developing high-performance teams and promoting a culture of continuous improvement.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Senior Human Resources Manager

Cascades
02.2022 - 01.2023
  • Ensure Compliance w/ Labor Laws (federal, state & local)
  • Human Resources Budget analysis. Prepare & submit HR Budget.
  • Performance management, create high-performance teams, employee relations, functional leader, coach, mentor, facilitator ~200 employees.
  • Conduct meetings, including diversity, new hire orientation, objective setting process, benefits & retirement, engagement survey action planning, High Performance Coaching, etc.
  • Establish policies/programs that foster employee job satisfaction, high morale & enhance the employee work experience. Develop proactive communication & employee relations/recognition programs/employee activities. Work to improve employee engagement, morale & retention.

Director of Human Resources

KriGen Pharmaceuticals, LLC
05.2021 - 12.2021
  • Create & implement systems and strategies for recruiting, selection, orientation, mentoring, development, meeting regulatory program compliance, achieve key organizational metrics and talent retention.
  • Provide HR support for all personnel.
  • Facilitate classes, seminars & meetings, including diversity, new hire orientation, objective setting process, benefits & retirement, engagement survey action planning, High Performance Coaching, etc.

Director

Home Health Care
11.2013 - 05.2021
  • Managed all medical, financial, household & personal needs.

Education & Training Manager/Instructor/HR Generalist

USAF
06.2008 - 10.2013
  • Conducted all organizational recruitment interviews/orientations; developed & evaluated edu & trn.
  • Recruited, evaluated, trained & appointed ~350 personnel. Prepare Training Budget.
  • Supervised the training & work quality of ~750 military & civilian engineers.
  • Created an electronic database of all member records for SharePoint; Implemented new HRIS.
  • Managed all HR functions for assigned personnel.

Director

CENTCOM Combined Air Operations Center Program/USAF
03.2007 - 06.2008
  • Created program; Middle East cargo, awarded contracts worth ~$440M while finding ~$92M in savings.
  • Managed all HR functions for assigned personnel.

Operations Center Controller & Supervisor

USAF
08.2003 - 03.2007
  • Coordinated airfield management for personnel and customer, military, civilian & contractors.
  • Facilitated 120 Lean/Six Sigma events resulting in savings of $1M+ & over 5Kman hours.
  • Managed all HR functions for assigned personnel.

Safety Officer/Records & Data Analysis Manager

USAF
01.2001 - 08.2003
  • Ensured compliance with regulations/OSH; Instructed OSH safety training & edu programs.
  • Composed Safety Manual for policies & procedures.
  • Compiled & distributed records, statistical data & monthly operations reports & expenses.
  • HRIS Systems/Trained & assisted members with computer skills.

Education

MBA - Management

Capella University
Minneapolis, MN

BS - Business, Human Resources Management

Capella University
Minneapolis, MN

AS - Education & Training Management, Master Instructor

Community College of the Air Force

AS - Transportation Management, Logistics, Distribution

Community College of the Air Force

Trainer Course in Occupational Safety & Health Standards

OSHA Training Institute

Fundamentals of Industrial Hygiene Management

National Safety Council

Skills

  • Labor law compliance
  • Change management
  • Team building
  • HR budget management
  • Performance management
  • Employee engagement strategies
  • HRIS implementation
  • Talent acquisition
  • Employee relations
  • Organizational development
  • Leadership training
  • Effective communication
  • Data analysis
  • Problem solving
  • Succession planning
  • Conflict resolution
  • Recruitment strategies
  • Diversity and inclusion
  • Exit interviews
  • Onboarding and orientation
  • HR policies and procedures
  • Payroll management
  • Flexible work arrangements
  • Career pathing
  • Workforce planning
  • Internal communications
  • Employment branding
  • HR analytics
  • Policy optimization
  • Compensation design
  • Retention strategies
  • Equal employment laws
  • Leadership coaching
  • Labor relations
  • Labor negotiations
  • Policy development
  • EEO reporting
  • Building morale
  • Employee engagement
  • Benefits administration
  • Background checks
  • Compensation structuring
  • Recruitment strategy
  • HRIS proficiency
  • HRIS management
  • Policy enforcement
  • Staffing and recruiting professional
  • Employee support
  • Career development
  • Training development
  • Training programs
  • Payroll administration
  • Compliance
  • Compensation and benefits
  • Records management
  • Recruitment and selection
  • Recruitment and hiring
  • Payroll coordination
  • Union relations
  • Recruitment oversight
  • Risk management
  • Contract negotiation
  • Recruitment
  • Benefits programs
  • HR guidance
  • Job analysis
  • Performance appraisal
  • Company organization
  • Microsoft office proficiency
  • Training and mentoring
  • Personnel recruitment
  • Employment law
  • Staff management
  • Personnel information systems
  • Employee handbook development
  • Microsoft office and docusign
  • Staffing optimization
  • Unemployment claims management
  • Corrective action planning
  • HR leadership

Certification

  • SPHR –Senior Professional in Human Resources 601138139SPHR
  • Lean6Sigma
  • Certified Master Instructor

Positions

HR Director/HR Senior Manager/HRBP/Consultant/Specialist/Generalist/Master Instructor/Mentor/Coach

Employee Relations

  • Communication/Performance Management/Recruiting/Hiring/Training/Development/Onboarding/Engagement
  • Retention/Development/Mentorship/Promotion/Discipline/Planning/Development/Counseling/B2B

Specialist/Focus/Expertise

  • Legalities/Compliance/Best Practices
  • Employment Law, Legal & Regulatory Compliance (Federal, State & Local): DOL/EEOC/NLRB/ADA/FMLA/HIPAA/OSH(A)/AAD/DHS

Safety

Work Safety/Welfare/Wellness/Health/Ergonomics

Policy Development

HR Strategies/Initiatives/Processes/Company Growth/Succession Planning

Finance

Budget/Accountability/Cost Savings/Resource Management

Systems Management - HRIS/HRMS

Platform Evaluation/Negotiation & Selection/Employee Information/Tracking/Training/Benefits/Compensation/Payroll/Audits/Databases, Metrics & Analysis

Specialization Areas

Production/Distribution/Logistics/Transportation/Operations/Pharmaceuticals/Customer Service/Safety/Military

References

References available upon request.

Timeline

Senior Human Resources Manager

Cascades
02.2022 - 01.2023

Director of Human Resources

KriGen Pharmaceuticals, LLC
05.2021 - 12.2021

Director

Home Health Care
11.2013 - 05.2021

Education & Training Manager/Instructor/HR Generalist

USAF
06.2008 - 10.2013

Director

CENTCOM Combined Air Operations Center Program/USAF
03.2007 - 06.2008

Operations Center Controller & Supervisor

USAF
08.2003 - 03.2007

Safety Officer/Records & Data Analysis Manager

USAF
01.2001 - 08.2003

MBA - Management

Capella University

BS - Business, Human Resources Management

Capella University

AS - Education & Training Management, Master Instructor

Community College of the Air Force

AS - Transportation Management, Logistics, Distribution

Community College of the Air Force

Trainer Course in Occupational Safety & Health Standards

OSHA Training Institute

Fundamentals of Industrial Hygiene Management

National Safety Council

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Lisa R. Armstrong