Lisa R. Armstrong
Fayetteville
Summary
Senior Human Resources Manager with extensive experience at Cascades, specializing in labor law compliance and employee engagement. Led initiatives that significantly improved workforce morale and retention rates, while successfully implementing HRIS solutions. Skilled in developing high-performance teams and promoting a culture of continuous improvement.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Senior Human Resources Manager
Cascades
02.2022 - 01.2023
- Ensure Compliance w/ Labor Laws (federal, state & local)
- Human Resources Budget analysis. Prepare & submit HR Budget.
- Performance management, create high-performance teams, employee relations, functional leader, coach, mentor, facilitator ~200 employees.
- Conduct meetings, including diversity, new hire orientation, objective setting process, benefits & retirement, engagement survey action planning, High Performance Coaching, etc.
- Establish policies/programs that foster employee job satisfaction, high morale & enhance the employee work experience. Develop proactive communication & employee relations/recognition programs/employee activities. Work to improve employee engagement, morale & retention.
Director of Human Resources
KriGen Pharmaceuticals, LLC
05.2021 - 12.2021
- Create & implement systems and strategies for recruiting, selection, orientation, mentoring, development, meeting regulatory program compliance, achieve key organizational metrics and talent retention.
- Provide HR support for all personnel.
- Facilitate classes, seminars & meetings, including diversity, new hire orientation, objective setting process, benefits & retirement, engagement survey action planning, High Performance Coaching, etc.
Director
Home Health Care
11.2013 - 05.2021
- Managed all medical, financial, household & personal needs.
Education & Training Manager/Instructor/HR Generalist
USAF
06.2008 - 10.2013
- Conducted all organizational recruitment interviews/orientations; developed & evaluated edu & trn.
- Recruited, evaluated, trained & appointed ~350 personnel. Prepare Training Budget.
- Supervised the training & work quality of ~750 military & civilian engineers.
- Created an electronic database of all member records for SharePoint; Implemented new HRIS.
- Managed all HR functions for assigned personnel.
Director
CENTCOM Combined Air Operations Center Program/USAF
03.2007 - 06.2008
- Created program; Middle East cargo, awarded contracts worth ~$440M while finding ~$92M in savings.
- Managed all HR functions for assigned personnel.
Operations Center Controller & Supervisor
USAF
08.2003 - 03.2007
- Coordinated airfield management for personnel and customer, military, civilian & contractors.
- Facilitated 120 Lean/Six Sigma events resulting in savings of $1M+ & over 5Kman hours.
- Managed all HR functions for assigned personnel.
Safety Officer/Records & Data Analysis Manager
USAF
01.2001 - 08.2003
- Ensured compliance with regulations/OSH; Instructed OSH safety training & edu programs.
- Composed Safety Manual for policies & procedures.
- Compiled & distributed records, statistical data & monthly operations reports & expenses.
- HRIS Systems/Trained & assisted members with computer skills.
Education
MBA - Management
Capella University
Minneapolis, MNBS - Business, Human Resources Management
Capella University
Minneapolis, MNAS - Education & Training Management, Master Instructor
Community College of the Air Force
AS - Transportation Management, Logistics, Distribution
Community College of the Air Force
Trainer Course in Occupational Safety & Health Standards
OSHA Training Institute
Fundamentals of Industrial Hygiene Management
National Safety Council
Skills
- Labor law compliance
- Change management
- Team building
- HR budget management
- Performance management
- Employee engagement strategies
- HRIS implementation
- Talent acquisition
- Employee relations
- Organizational development
- Leadership training
- Effective communication
- Data analysis
- Problem solving
- Succession planning
- Conflict resolution
- Recruitment strategies
- Diversity and inclusion
- Exit interviews
- Onboarding and orientation
- HR policies and procedures
- Payroll management
- Flexible work arrangements
- Career pathing
- Workforce planning
- Internal communications
- Employment branding
- HR analytics
- Policy optimization
- Compensation design
- Retention strategies
- Equal employment laws
- Leadership coaching
- Labor relations
- Labor negotiations
- Policy development
- EEO reporting
- Building morale
- Employee engagement
- Benefits administration
- Background checks
- Compensation structuring
- Recruitment strategy
- HRIS proficiency
- HRIS management
- Policy enforcement
- Staffing and recruiting professional
- Employee support
- Career development
- Training development
- Training programs
- Payroll administration
- Compliance
- Compensation and benefits
- Records management
- Recruitment and selection
- Recruitment and hiring
- Payroll coordination
- Union relations
- Recruitment oversight
- Risk management
- Contract negotiation
- Recruitment
- Benefits programs
- HR guidance
- Job analysis
- Performance appraisal
- Company organization
- Microsoft office proficiency
- Training and mentoring
- Personnel recruitment
- Employment law
- Staff management
- Personnel information systems
- Employee handbook development
- Microsoft office and docusign
- Staffing optimization
- Unemployment claims management
- Corrective action planning
- HR leadership
Certification
- SPHR –Senior Professional in Human Resources 601138139SPHR
- Lean6Sigma
- Certified Master Instructor
Positions
HR Director/HR Senior Manager/HRBP/Consultant/Specialist/Generalist/Master Instructor/Mentor/Coach
Employee Relations
- Communication/Performance Management/Recruiting/Hiring/Training/Development/Onboarding/Engagement
- Retention/Development/Mentorship/Promotion/Discipline/Planning/Development/Counseling/B2B
Specialist/Focus/Expertise
- Legalities/Compliance/Best Practices
- Employment Law, Legal & Regulatory Compliance (Federal, State & Local): DOL/EEOC/NLRB/ADA/FMLA/HIPAA/OSH(A)/AAD/DHS
Safety
Work Safety/Welfare/Wellness/Health/Ergonomics
Policy Development
HR Strategies/Initiatives/Processes/Company Growth/Succession Planning
Finance
Budget/Accountability/Cost Savings/Resource Management
Systems Management - HRIS/HRMS
Platform Evaluation/Negotiation & Selection/Employee Information/Tracking/Training/Benefits/Compensation/Payroll/Audits/Databases, Metrics & Analysis
Specialization Areas
Production/Distribution/Logistics/Transportation/Operations/Pharmaceuticals/Customer Service/Safety/Military
References
References available upon request.
Timeline
Senior Human Resources Manager
Cascades
02.2022 - 01.2023
Director of Human Resources
KriGen Pharmaceuticals, LLC
05.2021 - 12.2021
Director
Home Health Care
11.2013 - 05.2021
Education & Training Manager/Instructor/HR Generalist
USAF
06.2008 - 10.2013
Director
CENTCOM Combined Air Operations Center Program/USAF
03.2007 - 06.2008
Operations Center Controller & Supervisor
USAF
08.2003 - 03.2007
Safety Officer/Records & Data Analysis Manager
USAF
01.2001 - 08.2003
MBA - Management
Capella University
BS - Business, Human Resources Management
Capella University
AS - Education & Training Management, Master Instructor
Community College of the Air Force
AS - Transportation Management, Logistics, Distribution
Community College of the Air Force
Trainer Course in Occupational Safety & Health Standards
OSHA Training Institute
Fundamentals of Industrial Hygiene Management
National Safety Council
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