Lisa Pearson
Statesville
Summary
Dynamic CPS Social Worker Supervisor with a proven track record at Surry County Department of Social Services. Expert in case management and client advocacy, enhancing service delivery through multidisciplinary collaboration. Recognized for improving program effectiveness and fostering professional growth in junior staff, while maintaining a compassionate approach to crisis intervention.
Overview
16
16
years of professional experience
Work History
CPS Social Worker Supervisor
Surry County Department of Social Services
06.2025 - Current
- Updated client documentation for accurate, compliant and current records.
- Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs.
- Collaborated with multidisciplinary teams to ensure appropriate care coordination and resource allocation for clients.
- Educated families on available community resources, connecting them with essential services such as housing assistance, financial aid, or healthcare providers.
- Supervised interns or junior staff members, providing direction on best practices in social work and contributing to their professional growth as practitioners.
- Evaluated program effectiveness using data-driven approaches, identifying areas of improvement and implementing changes accordingly.
CPS Investigator
Surry County Department of Social Services
04.2024 - 05.2025
- Testified in court proceedings as needed, providing accurate and detailed information on investigations conducted.
- Developed strong rapport with clients through empathetic listening and clear communication, fostering trust during difficult situations.
- Participated actively in continuing education opportunities to stay current on best practices within child protective services field.
- Maintained confidentiality in accordance with agency policies while handling sensitive client information.
- Conducted thorough assessments of child abuse and neglect allegations, ensuring child safety and wellbeing.
- Performed home visits regularly to monitor progress in the implementation of case plans and assess ongoing safety concerns.
CPS Investigator
Mecklenburg County Department Of Social Services
07.2023 - 03.2024
- Facilitated successful reunification of children with their families by providing support and resources.
- Contributed to a positive work environment by offering support to colleagues during challenging cases or situations.
- Managed high caseloads effectively, prioritizing tasks to meet strict deadlines and maintain compliance with state regulations.
- Improved interagency communication by collaborating closely with law enforcement, school personnel, healthcare providers, and community organizations.
- Enhanced the quality of investigative documentation by maintaining thorough records and utilizing advanced database systems.
CPS On Call Investigator
Cabarrus County Department of Social Services
06.2022 - 07.2023
- Documented findings and prepared detailed reports.
- Conducted thorough face-to-face interviews with employers, families, neighbors, friends, and suspects, and documented investigative findings.
- Collected, analyzed and interpreted information, documentation, and physical evidence associated with investigations.
- Collected information pertaining to criminal proceedings and performed investigations to resolve cases.
- Maintain a professional tone.
- Conducted interviews with witnesses and clients.
CPS On Call Investigator
Iredell County Department of Social Services
11.2019 - 05.2022
- Collaborated with federal agencies on investigations.
- Interviewed and interrogated suspects.
- Ensured compliance with legal regulations during investigations, minimizing risk for litigation or procedural errors.
- Assisted in the development of investigative strategies, resulting in more efficient case resolutions.
- Identified trends in criminal activities, allowing for proactive measures to be taken against future threats.
- Prepared case reports from allegations, transcripts of interviews and physical evidence.
- Carefully documented statements, observations, and evidentiary materials.
Mental Health Case Manager
Western Tidewater Community Services Board
05.2009 - 08.2018
- Enhanced collaboration with interdisciplinary teams for better service delivery and client support.
- Supervised In-Home Support Counselor on clinical issues, casework issues and written reports for each case.
- Improved client outcomes by conducting comprehensive assessments and developing tailored treatment plans.
- Promoted a culture of self-care among colleagues, emphasizing the importance of maintaining personal wellbeing to provide optimal support for clients.
Education
Human Behavior
Capella University
Minneapolis, MN12-2016
Bachelor of Science - Sports Management
Winston Salem State University
Winston-Salem, NC05-1995
High School Diploma -
Statesville Senior High School
Statesville, NC06-1990
Skills
- Compassionate
- Case management
- Client advocacy
- Conflict resolution
- Social services
- Efficient under pressure
- Attention to detail
- Multidisciplinary team collaboration
- Crisis intervention
Accomplishments
Currently Serving on Statesville City Council as representative for Ward 6.
President of the Statesville High School Booster Athletic Club
Member of the Garfield/Green Street Historic Preservation Commission
Member of the Statesville Downtown Development Corporation
Timeline
CPS Social Worker Supervisor
Surry County Department of Social Services
06.2025 - Current
CPS Investigator
Surry County Department of Social Services
04.2024 - 05.2025
CPS Investigator
Mecklenburg County Department Of Social Services
07.2023 - 03.2024
CPS On Call Investigator
Cabarrus County Department of Social Services
06.2022 - 07.2023
CPS On Call Investigator
Iredell County Department of Social Services
11.2019 - 05.2022
Mental Health Case Manager
Western Tidewater Community Services Board
05.2009 - 08.2018
Human Behavior
Capella University
Bachelor of Science - Sports Management
Winston Salem State University
High School Diploma -
Statesville Senior High School
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