Lisa Lavallee
Asheville
Summary
Detail-oriented professional specializing in customer service and coordination. Expertise in schedule management and client relationship building, dedicated to maintaining safety and well-being in all engagements.
Overview
13
13
years of professional experience
Work History
Dog Walker
Self-employed
Asheville
01.2022 - Current
- Coordinated daily dog walking schedules for multiple clients, ensuring timely and reliable service across various neighborhoods.
- Ensured the safety and well-being of dogs during all walks and activities.
- Engaged with pet owners to provide care instructions and regular updates, fostering trust and communication.
- Maintained accurate records of client preferences and service details.
- Cultivated strong relationships with clients through attentive customer service, enhancing client satisfaction and loyalty.
Metal Finisher
Industry Nine Componentry
Asheville
10.2017 - Current
- Inspected metal parts for quality and surface defects.
- Operated finishing tools to prepare components for seamless assembly.
- Trained new employees on finishing techniques and safety protocols.
- Assisted in troubleshooting equipment issues during production runs.
- Recorded inventory levels of supplies to support efficient metal finishing operations.
- Collaborated with team members to maintain workflow efficiency.
- Maintained cleanliness and organization of work area to ensure safe working conditions.
Patient Care Coordinator
Concord Hospital
Concord
01.2013 - 09.2017
- Coordinated patient appointments and scheduling across multiple healthcare providers to enhance access to care.
- Facilitated insurance verification and provided financial counseling to support patients in navigating healthcare costs.
- Collaborated with medical staff to streamline patient care processes and improve overall patient experience.
- Organized patient follow-up visits and monitored care continuity plans.
- Managed patient records and ensured compliance with privacy regulations.
- Maintained accurate records of all patient care activities using electronic health record systems.
- Assisted in creating a positive environment for patients, family members, and staff by providing excellent customer service.
- Established strong work network by building professional relationships with physicians and fellow employees.
- Ensured that all necessary documentation was completed accurately and submitted in a timely manner.
Education
Bachelor of Arts - Photography
New Hampshire Institute of Art
Manchester, NH05-2011
Skills
- Customer service
- Scheduling management
- Coordination
- Time management
- Attention to detail
- Reliability and punctuality
- Team collaboration
- Problem solving
- Conflict resolution
- Safety awareness
- Records management
- Relationship building
- Compassionate care
References
References available upon request.
Timeline
Dog Walker
Self-employed
01.2022 - Current
Metal Finisher
Industry Nine Componentry
10.2017 - Current
Patient Care Coordinator
Concord Hospital
01.2013 - 09.2017
Bachelor of Arts - Photography
New Hampshire Institute of Art